Error Messages When Launching Ch

New Here ,
Sep 03, 2022 Sep 03, 2022

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 Not sure what this is all about. Went to launch the app and got these two. The smaller one first, and the bigger on afterward. Clicking the blue OK just closes it. Last session all I did was export a Scene. It all was normal. I've rebooted the machine and got the same. Thoughts? Thanks. 

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Adobe Employee , Sep 06, 2022 Sep 06, 2022

Try holding down alt (win) or option (mac) and keep it held while clicking the app to open, which should open with a fresh blank project. Does this remove the error?

 

If so, something in the project got out of sync. Make sure a) you're storing all your files on a local non-cloud drive, and b) if you go to the history panel in the project you can try to go back several steps and see if it makes the isue go away.

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Adobe Employee ,
Sep 06, 2022 Sep 06, 2022

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Try holding down alt (win) or option (mac) and keep it held while clicking the app to open, which should open with a fresh blank project. Does this remove the error?

 

If so, something in the project got out of sync. Make sure a) you're storing all your files on a local non-cloud drive, and b) if you go to the history panel in the project you can try to go back several steps and see if it makes the isue go away.

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New Here ,
Sep 06, 2022 Sep 06, 2022

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Thank you for the response. I did some searching and found the project in question was in the cloud. Once it was synced, all was fine. I appreciate yur help.

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