Yesterday my puppet file easily added to scene. However today, it will not open to scene.
The pop-up says:
Invalid image file.
Error code: (changeNotifier.js:49)
Error code: (engine.js:1228)
Error code: (bootstrap.js:3)
How do I fix this?
Were you editing the PSD/AI, or move that file, or anything else outside of CH? Restart doesn't help? Are you able to add the character into a new scene, or is it happening no matter what?
If you go back in the History panel 2-3 steps at a time, does that help solve anything? Usually this fixes things for me, when I reverse over some problematic operation that caused it.
If the puppet is always causing issues, could you share here or DM me your .puppet file (File > Export > Puppet) via a shared link on Google Drive, Dropbox, or Creative Cloud to take a closer look?
Ahh. Well, the only thing that worked was reloading the puppet from Ps again as a fresh new puppet and re-rigging and creating a new scene.
Thank you samurai!
Sure thing - if it keeps happening please let us know.
but what if i dont want to start all my progress from scratch?
This thread was over a year old. If you are encountering a bug it’s worth asking here in the forums on a new thread in case someone can help. If not, raise it as a bug for the team to look at. But there have been releases since this thread so I would not assume any current problems are the same as old ones.