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CharacterAnimatorKook
Participating Frequently
September 20, 2021
Question

How Do I Get the NDI Plug-in to Work with Character Animator or any Adobe Program on Windows 10

  • September 20, 2021
  • 3 replies
  • 2233 views

Hello all,

 

I'm using a Windows 10 machine and am trying to livestream with Character Animator but I can't get any of my Adobe programs to recognize the NDI Tools I have installed. I could have popsted this on the Creative Cloud forums, but since my end goal is to use the NDI tools for livestreaming from Character Animator, I thought this seeme diked the right place.

 

I found people with a similar issue on this forum thread. It suggested uninstalling NDI and then downloading and installing After Effects or Premiere Pro. Then, it suggested redownloading NDI and running the NDI tool for Premiere or AE, which should then make NDI appear in other apps as well. I followed these instructions for AE. When I open the NDI tool for AE, it opens AE, but when I go to Edit>Preferences>Video Preview, I don't see NDI as one of the options (see image below).

 

The other forum also had someone suggest testing if NDI was working using Test Patterns. I opened Test Patterns and it seemed to work, though I'm not sure if I needed to do anything more than open it.

 

I'm sure this is probably user error, but I'm just not sure how to problem slove this any further. I poked around on the NDI site to see if there's any way to email them, but I had no luck finding contact info.

 

If anyone has any suggestions or could just point me in the right direction, I'd be super appreciative. Have a great day!

 

This topic has been closed for replies.

3 replies

k_oshiro
Community Expert
k_oshiroCommunity Expert
Community Expert
April 28, 2022

In a Windows 10 environment, you can not only install
In addition to installing Adobe Character Animator, try installing Adobe Premiere Pro or Adobe Premiere Rush at the same time.

I have seen reports of NDI video output appearing in Adobe Character Animator as well. Please give it a try.

k_oshiro(AdobeCommunityExpert)
    TheOriginalGC
    Community Expert
    TheOriginalGCCommunity Expert
    Community Expert
    September 21, 2021

    You will need to check enable Mercury Transport. Also, one thing you will need to do every time you want to use NDI is to make sure that the Webcam Input program is running (inside the NDI tools folder in your start menu). Once it (and CH) is running, right click on the NDI icon that is now on your task bar and make sure that the CH source is selected. Then when that is working correctly, you can select your NDI source in your streaming program.

      C
      CharacterAnimatorKookAuthor
      Participating Frequently
      September 21, 2021

      Greetings TheOriginalGC,

      Thank you so much for answering another one of my posts!

      I wasn't able to fix my problem quite yet, but I feel like your advice has definitely got me closer to the solution. I opened NDI and double-clicked the Webcam Input Program. It didn't appear to do anything, and I was wondering if it wasn't working until I noticed the NDI icon in my task bar. I right clicked that, but I didn't see an After Effects or CH source as an option, instead only seeing DESKTOP-GODR2CI and None. In After Effects, I enabled Merucry Transmit, but I'm still only seeing the three video devices listed in the original screen capture.

      If there's any other stuff I can try to make it work or any other advice, I'd love to hear it. Once again, thank you for all your help!

        TheOriginalGC
        Community Expert
        TheOriginalGCCommunity Expert
        Community Expert
        September 21, 2021

        You shouldn't have to do anything with After Effects or Premiere. Close them. In CH, click on the streaming tab. Click on Edit > Prefernces and select Live Output. From there, make sure Enable Mercury Transport is checked and in Video Device, select NDI output. If everything is done correctly, you should see Character Animator as your source when you right-click on the NDI icon in your taskbar. Then you can select NDI as your source in your streaming software,

        C
        CharacterAnimatorKookAuthor
        Participating Frequently
        September 20, 2021

        Apologies for the numerous typos.

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