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J
jolyon@arenatheatre.com.au
Participant
October 19, 2020
Question

New Mac Book Pro Overheats when I use Character Animator.

  • October 19, 2020
  • 2 replies
  • 233 views

Hi,

I recently purchaced a new 16inch macbook pro specifically for Character Animator projects. Whenever I use it, with no other applications open, it completely overheats and sets the fans off which makes live streaming with audio impossible. I have approached Apple who said it was a software issue [of course]. Has anyone else had this problem and found a soloution? 

Regards

Jol

    This topic has been closed for replies.

    2 replies

    One Demented Man
    One Demented Man
    Known Participant
    October 21, 2020

    Hi... I've just added a post regarding the Wheel of Death and the heavy memory load. I used the Activity Monitor to see what was going on. You could try the same.

    Apps on Dock, bottom right, find Utilities Folder, click on Activity Monitor.

     

    Check Memory and CPU use while using CA. Compare it to other apps you are using.

     

    Hope this helps to at least pinpoint some possible cause.

    keiko.yamada
    Community Manager
    keiko.yamadaCommunity Manager
    Community Manager
    October 19, 2020

    Sorry to hear about your trouble.

    What is your OS version and CH app version? 

    Does this happen only on live streaming? 

    And, does this happen with any project?

    Thanks.

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