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Inspiring
June 24, 2023
Question

Play button doesn't play.

  • June 24, 2023
  • 1 reply
  • 561 views

When I click on the play button nothing happens.  I have refreshed the scene. I have exited and re-entered.  I have a 2-minute scene that was playing fine and suddenly it will not play at all.  Any ideas on why it will no longer play? Thanks.

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1 reply

777bbbbqAuthor
Inspiring
June 24, 2023

Okay, it started playing again for no apparent reasons. Hmm.

Community Manager
June 26, 2023

I have seen a few odd situations where the play button wouldn't respond and they've all been somehow related to audio playback being in a weird state. Irritating and devilishly hard to reproduce the issue to look into fixing it. 😬


Mentioning it only in case it gives you some ideas for what might have caused it (let me know if you find such clues, I'd love to corner it) or at least a way to shake it loose if it happens again.

Dan Tull

Adobe Character Animator

777bbbbqAuthor
Inspiring
June 26, 2023

Thanks, Dan.

 

When the play button isn't working, sometimes it seems to help to click >> and then try the play button again.  Or maybe click >> and <<. Also, I think that the problem may have something to do with the designation of a 'work area.'  It almost looks like there's a mini work area lasting a fractional second at the beginning of the file and the play head does not want to advance past it.  When I click play, the scene does play, perhaps, but only for a fraction of a second.  I mention that possibility because I have been able to make the playback problem disappear by clicking on some option about the work area.  Also, in the midst of the playback problem, I tried exporting the video for the entire 3-minute scene, and the duration of the export was only about .04 seconds.  So both playback and export seem to be hung up on the very beginning of the scene file.