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M
Mees G
Inspiring
October 25, 2017
Answered

Preview in Rig won't show up

  • October 25, 2017
  • 3 replies
  • 6798 views

I started working with Character Animator a few days ago and for some reason I can't preview my puppet in the Rig tab, it only becomes visible while In Record.

This wasn't a problem at first but now that I want to experiment with Handles I need to be able to actually see my puppet.

I might be missing something obvious here, but any help would be appreciated.

Heres a YouTube video of the problem:

No preview in Rig! - YouTube

    This topic has been closed for replies.
    Correct answer Mees G

    First of all sorry for the late response, It's been a busy week and it kinda slipped my mind.

    No, the puppet has always been visible in the Record tab, and I have been able to make recordings without any issue known to me.

    The puppet panel is still invisble when opened in Record

    And no the background for a new empty is still black, no matter whether I select a white or alpha background with the icon in the right hand corner.


    It's working!!!

    I thought about what you said about it being related to my graphics card, so I did the following:

    Right click the Character animator Icon (in C:\Program Files\Adobe\Adobe Character Animator CC 2018)

    select Run with graphics processor

    select intergrated graphics

    and it launched perfectly with everything visible in the rigging tab, normal checkered background, and my character right there! Thank you for your time, I'm just glad the issue is resolved right now and hopefully this helps shed light on other peoples similar problems.

    3 replies

    A
    amman5D61
    Participant
    October 22, 2020

    hello sir my adobe character animator some crown not showing in layers plz help mee what is problem in my adobe  character animator

    S
    Scott Buck
    Participant
    April 21, 2018

    I am getting the same problem. I have the GeForce GTX 1070. I don't even get the character info and parts list to show up in the Puppet Panel. Puppet: (none). Thanks for any help you can give me.

    S
    Scott Buck
    Participant
    April 21, 2018

    I tried the above solutions without any luck.

    Jeff Almasol
    Adobe Employee
    Jeff Almasol
    Adobe Employee
    October 25, 2017

    Are there other programs running in the background that use OpenGL? If you restart your machine and then immediately launch Character Animator, does the problem still exist?

    Can you provide specs for your machine (OS version, graphics card vendor/make/model)? Do you have the latest qualified graphics driver installed?

    Thanks.

    M
    Mees GAuthor
    Inspiring
    October 27, 2017

    I've tried restarting, the only programs that activate on startup are:

    Realtek audio Manager

    Windows Defender

    I have a LENOVO LEGION Y720

    Intel CORE i7

    NVIDIA Geforce GTX

    To my knowledge my drivers are up to date, that is I went into Device manager and scanned for hardware changes and the're were none.

    Jeff Almasol
    Adobe Employee
    Jeff Almasol
    Adobe Employee
    October 27, 2017

    Does your machine run the GeForce Experience software as well? If so, if you disable sharing in that app, does the problem go away?

    If you create a new project, then open the Blank Face or Chloe template puppet, does it show in the Puppet panel?

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