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Sample rate is not supported by the current audio device

Explorer ,
Mar 01, 2017 Mar 01, 2017

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I have a mid 2012 mac tower running 10.11.6 with an ATI Radeon 5770 card.

I'm using a Logitech c920 USB webcam.

The camera function is working fine but I cant get it to record audio. It gives the above error.

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correct answers 1 Correct answer

Adobe Employee , Mar 02, 2017 Mar 02, 2017

This particular camera's mic unfortunately has too low of a sample rate to work with CH. See:

Audio Volume Too Low

We recommend getting an external USB microphone to use with this webcam.

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Adobe Employee ,
Mar 02, 2017 Mar 02, 2017

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This particular camera's mic unfortunately has too low of a sample rate to work with CH. See:

Audio Volume Too Low

We recommend getting an external USB microphone to use with this webcam.

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Explorer ,
Mar 02, 2017 Mar 02, 2017

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rough. thanks for the prompt reply though.

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