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rendertank
rendertank
Participating Frequently
January 6, 2019
Question

USB Webcam Compatibility list for 2019

  • January 6, 2019
  • 1 reply
  • 7383 views

First off I have to save I love Adobe Character Animator and where it is going.

That said, it has been frustrating trying to find an external USB camera that Character Animator supports for both video AND audio. The Logitech C922x I bought for this purpose didn't support the correct audio sample rates.

Even though I often use an additional USB microphone for audio in Character Animator. Having one device that can do it all is really important to my company. Especially when I am on-site creating animation and it is awkward to set up a lot of gear. I realize that the manufacturers actually obscure these specifications, likely so we don't see the crappy hardware they use for audio processing. It would be incredibly helpful to the community if users could compile and share their real world results with the various webcams available.

Can anybody tell me with certainty a model that supports the 44khz or 48khz sampling rate necessary for Character Animator to accept it as an audio source?

I am on a Mac Pro Tower 12-core, I have tried 3 webcams so far and all had issues so far.

Thanks for your help.

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    1 reply

    D
    Community Manager
    Dan RamirezCommunity Manager
    Community Manager
    January 8, 2019

    We've seen this issue before. The issue is that the Logitech camera doesn't have a supported input sample rate for the Mac's output audio. I highly recommend using a dedicated microphone for your audio. The quality will be much higher than using a webcam's audio. If you really want to use the same camera for audio and video, I'll try and find one that supports 44.1k/48k.

    You can also create an aggregate device to use that webcam for audio in CH. I go over that in this thread:
    Audio Volume Too Low

    rendertank
    rendertankAuthor
    Participating Frequently
    January 8, 2019

    Like I said above, I do use an external microphone source. Sometimes you want to just sketch things out with a simple set up using the built in. The issue is that as a normal customer manufacturers stopped publishing their audio sample rates. One would think that a company of Adobe's stature could get to the bottom of this problem plaguing users of it's products much more effectively than a consumer could. Short of buying all of the cameras and testing them I see know way of knowing when all the manufacturers announce is there great image sensors and hide their audio sample rates from their specification sheets. It is truly frustrating. I tried creating an aggregate device and had the same issues.

    R
    RealAnise
    Known Participant
    February 8, 2019

    If you're looking for a Windows 10 webcam recommendation, I recommend the Logitech C920. It's cheap and works great. Bear in mind that this webcam does not allow you to use the webcam audio on the Mac Pro(or any Mac without a built in mic), but for Windows 10, it works great.


    I really appreciate that people are answering this question!! So does ANY mic work with the Logitech C920, or does it have to be a specific type of mic? And does the Logitech Pro 9000 work with a Windows 10 PC?

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