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William5CA7
Participant
Nov 13, 2020 2:55 PM UTC
Answered

Errors recieved when loading into Character Animator. First time - little frustrated.

Good morning everyone who may be reading this.

 

I'm exploring the possbility of using Character Animator for a project, but when I load the program, I recieve the following error:

 

"Could not delete the file '\\cslg1.cslg.net\USPLHomeDrv\HDrive\William.Camp\MyDocuments\Adobe\Character Animator\Character Animator Project 4\Ch Data\temp.noindex\complier\Behaviorparambootstrap.js'."

 

After clicking "OK", I am able to continue; however, when I attempt to open a template or puppet from the home page, I recieve another error:

 

"Internal error code: (1109000933:349+8) bad argument #1 to 'Localize' (string expected, got nil)"

 

I'm attempting to use Character Animator for a fairly large animation project coming up; however, if I cannot figure out what is causing the issue, I may have to go with a different program.  Any help would be greatly appreciated!

 

Warm Regards,

 

-Billy

    alank99101739
    alank99101739Correct answer
    Legend
    Nov 14, 2020 1:12 AM UTC

    I have no idea of the problem, but CH is known to not work well on a shared drive. Try and create a project on a local hard disk instead. Some of the network Disk I/O calls don't work that CH needs apparently.

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    11 replies

    Greg@Antifreeze Animation
    Known Participant
    Mar 6, 2025 10:44 PM UTC

    Pausing Dropbox's automatic syncing solved this for me.

    Also note that I saved and closed Illustrator. I had also received a javascript error about a temp file after saving in .ai.

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      OMRGL
      OMRGL
      Participant
      Apr 25, 2022 8:03 PM UTC

      Any fixes to this yeat? I'm getting the same string of errors

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      alank99101739
      alank99101739
      Legend
      Apr 25, 2022 8:22 PM UTC

      Same advice as before. Don't use ch with files on a shared drive or with cloud sync software. The sync software fights with ch over file ownership.

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        Simon Payne
        Simon Payne
        Participant
        Sep 4, 2023 12:54 PM UTC

        If you are using Dropbox you can temporarilty pause syncing (in the setting panel) and this stops the error messages too.

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          Greg5E08
          Participant
          Dec 17, 2021 12:00 AM UTC

          Yes.  I get the same issue.  I have reloaded the application twice but with no success.

           

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          alank99101739
          alank99101739Correct answer
          Legend
          Nov 14, 2020 1:12 AM UTC

          I have no idea of the problem, but CH is known to not work well on a shared drive. Try and create a project on a local hard disk instead. Some of the network Disk I/O calls don't work that CH needs apparently.

          Translate
            William5CA7Author
            Participant
            Nov 16, 2020 2:58 PM UTC

            Thank you for your response.  I will most certainly try this.  I'm using a work laptop, that has a particularly strong network security.  I was able to load Character Animator on my personal computer, and it runs great!

             

            Thanks again,

             

            -Billy

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