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PHRED-SE
Inspiring
November 11, 2013
Answered

after installing CF10, I get this error msg,"This page can't be displayed"

  • November 11, 2013
  • 2 replies
  • 2558 views

After installing CF10, I get this error msg when I try to access the Administrator page,"This page can't be displayed"

I'm running Window Server 2003, 64 bit version with IIS 6.0.

Before I installed CF10, I uninstalled CF8.

This topic has been closed for replies.
Correct answer Anit_Kumar

Len, when you run the CF web server configuration tool, note that if it’s that for the 64-bit version of CF, you will see an option (while adding a connection) that asks whether to enable 32-bit web server support. I think we have assumed you had done that, and the app pool in IIS may not have been set to 64. Or vice-versa.

See the CF Admin and Installing manuals (both online) for more about installing and configuring CF and web server connections.

/charlie


Thanks Charlie for your input. Len and we figured out, it to be a permission issue primarily. After setting up the permissions, we found later that IIS is configured in 32-bit mode(as suspected by you as well) and CF is running in 64-bit mode.

@Len: You may refer to http://www.microsoft.com/technet/prodtechnol/WindowsServer2003/Library/IIS/405f5bb5-87a3-43d2-8138-54b75db73aa1.mspx?mfr=true

Regards,

Anit Kumar

2 replies

P
PHRED-SEAuthor
Inspiring
November 11, 2013

     As far as I can tell I believe they are.  I came from CF8 so there were a lot more services in 8 than there seem to be in 10.

Thanks for you help.

:-}
Len

Anit_Kumar
Community Manager
Anit_KumarCommunity Manager
Community Manager
November 11, 2013

Hello Len,

The service is running now. Are you trying to access the CF Admin from the internal server (http://localhost:8500/CFIDE/administrator/index.cfm) or through the IIS (http://localhost/CFIDE/administrator/index.cfm). If you are running CF Admin from IIS, can you make sure that the Application Pool is running in 64-bit for that particular website.

Regards,

Anit Kumar

P
PHRED-SEAuthor
Inspiring
November 12, 2013

Thanks Charlie for your input. Len and we figured out, it to be a permission issue primarily. After setting up the permissions, we found later that IIS is configured in 32-bit mode(as suspected by you as well) and CF is running in 64-bit mode.

@Len: You may refer to http://www.microsoft.com/technet/prodtechnol/WindowsServer2003/Library/IIS/405f5bb5-87a3-43d2-8138-54b75db73aa1.mspx?mfr=true

Regards,

Anit Kumar


Charlie and Kumar, thanks for your help in getting this issue resolved. 

Hopefully, I can figure out a way to run my IIS 6.0 at 64 bits so I can switch into the 64 but switch the isapi filter to 64 bit mode as well.

:-}

Len

Anit_Kumar
Community Manager
Anit_KumarCommunity Manager
Community Manager
November 11, 2013

Hello PHRED-SE,

Can you confirm that ColdFusion services are running.

Regards,

Anit Kumar

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