Can't Get to CF Administrator

[Libby_H]

Our security team installed several Windows security patches last evening (MS07-042, MS08-026, MS08-027 and MS08-028) to my production web server. This morning I tried to verify that everything works. I can get into my application without any issue, but when I try to get into the CF Administrator, I receive the following error:

Could not find the ColdFusion Component or Interface CFIDE.adminapi.administrator.
Ensure that the name is correct and that the component or interface exists.

Resources:
Enable Robust Exception Information to provide greater detail about the source of errors. In the Administrator, click Debugging & Logging > Debug Output Settings, and select the Robust Exception Information option.
Check the ColdFusion documentation to verify that you are using the correct syntax.
Search the Knowledge Base to find a solution to your problem.


Browser Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1; SBC; .NET CLR 1.1.4322; .NET CLR 2.0.50727)
Remote Address xxx.xxx.xxx.xxx
Referrer
Date/Time 15-May-08 10:53 AM

Any ideas? I've recycled the services without any effect. Not a lot of information about this error out there. I am running CF8 on Windows 2003 R2 SP2, MS Access database. Thanks in advance.

[Libby_H]

A few updates.
I have determined that the security folks did NOT install the Windows security patches last night. They are scheduled for Friday night.

This production server has been running without issues since 3/15/08.
And from the applications.log file, here is the error in more detail:
"Error","jrpp-2","05/15/08","11:52:08","cfadmin","Could not find the ColdFusion Component or Interface CFIDE.adminapi.administrator.Ensure that the name is correct and that the component or interface exists. The specific sequence of files included or processed is: E:\inetpub\Wwwroot\CFIDE\administrator\index.cfm, line: 129 "

I've looked at line 129, bur I'm not quite sure of what I am looking at. The index.cfm file has not been modified since installation on 7/11/2007.

[Newsgroup_User]

Libby H wrote:
> Our security team installed several Windows security patches last evening
> (MS07-042, MS08-026, MS08-027 and MS08-028) to my production web server. This
> morning I tried to verify that everything works. I can get into my application
> without any issue, but when I try to get into the CF Administrator, I receive
> the following error:
>
> Could not find the ColdFusion Component or Interface
> CFIDE.adminapi.administrator.

Check the /CFIDE mapping in neo-runtime.xml. You need to restart CF for
changes to become effective.

Jochem


--
Jochem van Dieten
Adobe Community Expert for ColdFusion

[Libby_H]

I've checked the neo-runtime.xml and it has the correct path for the administrator. This file has not been modified since 3/17/2008.
It's been a few days since I was last in the CF Administrator, so I'm not exactly sure when this error started to occur.

[Libby_H · Accepted solution]

Well, I've looked at permissions in just about every module in both the ColdFusion8 and CFIDE directories. It seems as though some type of maintenance did occur; for some group ids (the iwam_ and iuser_ users) no longer had access to some of the directories, and my 'integrated windows security' option was unchecked within IIS. Found out that my administrator.cfc file was missing. I was able to take a copy from my test server and place it in the adminapi folder and bingo, the administrator was alive again.
I will pursue this issue with my system admin and IIS admin groups. Thanks for the assistance.