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L
Libby_H
Inspiring
May 15, 2008
Answered

Can't Get to CF Administrator

  • May 15, 2008
  • 4 replies
  • 1884 views
Our security team installed several Windows security patches last evening (MS07-042, MS08-026, MS08-027 and MS08-028) to my production web server. This morning I tried to verify that everything works. I can get into my application without any issue, but when I try to get into the CF Administrator, I receive the following error:

Could not find the ColdFusion Component or Interface CFIDE.adminapi.administrator.
Ensure that the name is correct and that the component or interface exists.

Resources:
Enable Robust Exception Information to provide greater detail about the source of errors. In the Administrator, click Debugging & Logging > Debug Output Settings, and select the Robust Exception Information option.
Check the ColdFusion documentation to verify that you are using the correct syntax.
Search the Knowledge Base to find a solution to your problem.


Browser Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1; SBC; .NET CLR 1.1.4322; .NET CLR 2.0.50727)
Remote Address xxx.xxx.xxx.xxx
Referrer
Date/Time 15-May-08 10:53 AM

Any ideas? I've recycled the services without any effect. Not a lot of information about this error out there. I am running CF8 on Windows 2003 R2 SP2, MS Access database. Thanks in advance.
    This topic has been closed for replies.
    Correct answer Libby_H
    Well, I've looked at permissions in just about every module in both the ColdFusion8 and CFIDE directories. It seems as though some type of maintenance did occur; for some group ids (the iwam_ and iuser_ users) no longer had access to some of the directories, and my 'integrated windows security' option was unchecked within IIS. Found out that my administrator.cfc file was missing. I was able to take a copy from my test server and place it in the adminapi folder and bingo, the administrator was alive again.
    I will pursue this issue with my system admin and IIS admin groups. Thanks for the assistance.

    4 replies

    L
    Libby_HAuthorCorrect answer
    Inspiring
    May 16, 2008
    Well, I've looked at permissions in just about every module in both the ColdFusion8 and CFIDE directories. It seems as though some type of maintenance did occur; for some group ids (the iwam_ and iuser_ users) no longer had access to some of the directories, and my 'integrated windows security' option was unchecked within IIS. Found out that my administrator.cfc file was missing. I was able to take a copy from my test server and place it in the adminapi folder and bingo, the administrator was alive again.
    I will pursue this issue with my system admin and IIS admin groups. Thanks for the assistance.
    L
    Libby_HAuthor
    Inspiring
    May 15, 2008
    I've checked the neo-runtime.xml and it has the correct path for the administrator. This file has not been modified since 3/17/2008.
    It's been a few days since I was last in the CF Administrator, so I'm not exactly sure when this error started to occur.
    N
    Newsgroup_User
    Inspiring
    May 15, 2008
    Libby H wrote:
    > Our security team installed several Windows security patches last evening
    > (MS07-042, MS08-026, MS08-027 and MS08-028) to my production web server. This
    > morning I tried to verify that everything works. I can get into my application
    > without any issue, but when I try to get into the CF Administrator, I receive
    > the following error:
    >
    > Could not find the ColdFusion Component or Interface
    > CFIDE.adminapi.administrator.

    Check the /CFIDE mapping in neo-runtime.xml. You need to restart CF for
    changes to become effective.

    Jochem


    --
    Jochem van Dieten
    Adobe Community Expert for ColdFusion
    L
    Libby_HAuthor
    Inspiring
    May 15, 2008
    A few updates.
    I have determined that the security folks did NOT install the Windows security patches last night. They are scheduled for Friday night.

    This production server has been running without issues since 3/15/08.
    And from the applications.log file, here is the error in more detail:
    "Error","jrpp-2","05/15/08","11:52:08","cfadmin","Could not find the ColdFusion Component or Interface CFIDE.adminapi.administrator.Ensure that the name is correct and that the component or interface exists. The specific sequence of files included or processed is: E:\inetpub\Wwwroot\CFIDE\administrator\index.cfm, line: 129 "

    I've looked at line 129, bur I'm not quite sure of what I am looking at. The index.cfm file has not been modified since installation on 7/11/2007.
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