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zachf94650654
New Participant
March 9, 2021
Answered

Cannot open CF Builder 2018 after reinstall.

  • March 9, 2021
  • 2 replies
  • 728 views

I had CFB installed about 2 days ago. I uninstalled reinstalled it becauseof some issues. When I reinstalled CFB it would not launch. My issue is very similar to this user's I have a mac so I could not use the uninstaller program the user recommends. Does anyone have any solutions for this?

This topic has been closed for replies.
Correct answer Priyank Shrivastava.

Currently, it is not the supported platform for CFB2016/CFB2018.

 

https://helpx.adobe.com/coldfusion/kb/coldfusion-builder-big-sur.html 

2 replies

Charlie Arehart
Charlie Arehart
Community Expert
March 11, 2021

Adding to what Priyank said, we have heard no word from Adobe of any timetable of when CFBuilder 2018 may support Big Sur. 

 

As for your situation, Zach, it seems you are saying that you had a Mac with an older MacOS version where you already had CFBuilder installed, and you updated to Big Sur, and you found that CFBuilder DID still work, but then you had reason to uninstall it, and that's when you could not reinstall it. Is that right?

 

If so, I will note that this has happened with some past problems of new OS's (whether with CFBuilder or CF), where the problem is not that the older CF/CFB version can't RUN on the new OS. It's that it can't be INSTALLED on the new OS (nearly always because a problem with the InstallAnywhere software Adobe uses, rather than because of CF or CFB itself).

 

As such, a lesson to take away (if you're confirming this) is someone CAN indeed run CFBuilder 2018 on Big Sur---as long as you have it installed on the machine BEFORE you update the machine to Big Sur.  Is that right? I realize it won't help those who install it on a new machine, and it didn't help in your case when you needed to uninstall it for some reason.

/Charlie (troubleshooter, carehart. org)
    Z
    zachf94650654Author
    New Participant
    March 11, 2021

    Not quite... I never had CF builder on my computer before I updated. I installed after I had updated to MacOS Big Sur. But after I uninstalled CF builder it kept not installing necessary files for it to run correctly. I believe this to be because I still have remains of the old version. So the InstallAnywhere is compatible with Big Sur in fact this issue I believe has no relation to Big Sur as it ran perfectly fine before.

    Charlie Arehart
    Charlie Arehart
    Community Expert
    March 11, 2021

    Hmm.

     

    You conclude that CFB "ran perfectly fine" on Big Sur for you (prior ro you uninstalling it, and even though you did not have it installed before upgrading to Big Sur). That's very interesting to hear. In fact, I have not heard from anyone else saying it (CFB or CF installation) worked on Big Sur.

     

    Anyway, bottom line, for now, Big Sur is not supported for CF or CFB. Hopefully that will change in coming weeks or months.

    /Charlie (troubleshooter, carehart. org)
    Priyank Shrivastava.
    Community Manager
    Priyank Shrivastava.Community Manager
    Community Manager
    March 9, 2021

    Hi,

     

    Can you please let me know the MacOS which you have on your machine?

     

    Thanks,Priyank Shrivastava
    Z
    zachf94650654Author
    New Participant
    March 9, 2021

    MacOS Big Sur

    Priyank Shrivastava.
    Community Manager
    Priyank Shrivastava.Community ManagerCorrect answer
    Community Manager
    March 9, 2021

    Currently, it is not the supported platform for CFB2016/CFB2018.

     

    https://helpx.adobe.com/coldfusion/kb/coldfusion-builder-big-sur.html 

    Thanks,Priyank Shrivastava
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