Inspiring

Answered

CF 11 Invalid Password for Administrator

Forum|Forum|10 years ago
April 2, 2015
3 replies
4079 views

I am trying to install CF 11 on a windows 2008 R2 Standard SP 1 server (This is a new server that does not have any websites on it yet). The initial install has no errors and ask if you want to finish the install by going to the administrator. I click ok. It goes to https://hostname/CFIDE/administrator/enter.cfm

The webpage it goes to is titled "Configuration and Settings Migration Wizard" "

ColdFusion has been successfully installed. This wizard will
guide you through the remaining server configuration steps and, if applicable,
migrate settings from a previous version of ColdFusion.

To guarantee the security of your server, please enter your
ColdFusion Administrator password. "

I type in my password and it says it is invalid... I KNOW it is correct. I have uninstalled CF twice now with the same results. The page looks a bit odd though. The box is blue and the text is black. Making it hard to read. The test also looks to be pushed down a bit (Like an image would go there, but there isn't anything there other than the space) and there is another space on the left side as well.

I have used IE and Chrome. Same problem.

I checked to make sure JavaScript was enabled and it was...

I have read about having it be a "trusted site". I did that. Didn't work.

I read "

Assume your website web.config file added additional mime types for file extensions .less and .ttf.

<staticContent>
<mimeMap fileExtension=".less" mimeType="text/plain" />
<mimeMap fileExtension=".ttf" mimeType="text/plain" />
</staticContent>

"

I don't know where the web.config file is... So I don't know if this is a problem or not. Can someone tell me where I can find this. I searched in the ColdFusion11 Folder and didn't find it.

I have never had this much trouble installing CF before.

Can anyone help?

Thank you in advance.

Message was edited by: Dawn Green

This topic has been closed for replies.

Correct answer Anit_Kumar

For the first option, I went to C/inetpub/wwwroot and I don't see a web.config file. Is this the correct location to find this file. If not, could you tell me where it is at?

As for the second option. I don't know how to enable it. I went to c/coldfusion11/cfusion/runtime/conf/server.xml. I opened the server.xml file with notepad. What do I change here?

For the first option, launch IIS and expand your Sites. Then right click on that particular site and select "explore". This will open your webroot for that particular website. Check for the existence of web.config and rename it.

For the second one, take a back of your server.xml and then replace the above segment (posted by you), by the below segment.

<Connector port="8500" protocol="HTTP/1.1"
               connectionTimeout="20000"
               redirectPort="8447" />

Note:- Changes made to web.config would need IIS restart and changes made to server.xml would require ColdFusion Application Server restart.

Regards,

Anit Kumar

D

dagreen29Author

Inspiring

This is what the admin login page looks like. Is this what it is supposed to look like?

Anit_Kumar

Community Manager

Can you share your adminconfig.xml at \ColdFusion11\cfusion\lib\ ?

Regards,

Anit Kumar

D

dagreen29Author

Inspiring

Here is the adminconfig.xml

<?xml version="1.0" encoding="UTF-8"?>

<runmigrationwizard>false</runmigrationwizard>

<runmxmigrationwizard>false</runmxmigrationwizard>

<runsecureprofile>false</runsecureprofile>

<migratecf10>false</migratecf10>

<migratecf9>false</migratecf9>

<sampleapps>false</sampleapps>

<enablerds>false</enablerds>

</setupoptions>

</setupconfig>

H

haxtbh

Inspiring

This might be due to the mimeType extension in the web.config.

Can you give this a go:

Navigate to the webroot of your site.
Take a backup of web.config and open it with text editor (notepad etc)
Comment the entry for mimeType extension of ".air" like
Save the file and restart IIS.
Launch CF Admin and try to login.

You can find the web.config in the root of your site. If you are using IIS and the default website it will usually be in "C:\inetpub\wwwroot", otherwise if you have a separate virtual site setup it will be where ever the root of that is.

Note this is a different MimeType to the one you mentioned in your post.

D

dagreen29Author

Inspiring

When I go to C:inetpub/wwwroot I do not see a web.config file. I have a folder aspnet_client, iisstart.htm, thumbs.db, welcome.png. Any other suggestions on where I might find it?

Thank you for your help and any suggestions.

H

haxtbh

Inspiring

Do you have any other web sites setup in IIS?

Here are some things Anit has suggested in the past too:

Here are possible workarounds, you may try:-

Try an alternate browser (issue primarily occurs with IE).

Try alternative address http://127.0.0.1:port_no/CFIDE/administrator/index.cfm or http://localhost:port_no/CFIDE/administrator/index.cfm or http://ip:port_no/CFIDE/administrator/index.cfm.

Try the passwordreset.bat and then try with the same ip or loopbak ip address.

Try a different server and remotely access the server http://ip:port no.

Enable internal/built port for ColdFusion and then try http://localhost:8500/CFIDE/administrator/index.cfm, where 8500 is the internal port for ColdFusion.

Note:- Enabling internal/built port would require a ColdFusion Application Server restart.The possible reason of this behavior is the CFID and CFTOKEN getting changed from the request start to request end. To find the cause, you can try running Charles Tool and follow the below steps:-

First of all stop all http request.

Close all browsers.

Install Charles proxy.

Start Charles proxy.

Requests few times for http request (The CF Admin URL) to record its in-depth in Charles session/file.

Then save those Charles session/file and review them for error/mistake in component and interface.

A

AustinValley

New Participant

I just dealt with this recently as well. When you installed, did you specify the IP Address range for Administrator access? If so, and you did not specify 127.0.0.1 for the local address, you'll need to complete the process from a browser in the ip address range you specified, in my case it was 192.168.20.* so I went to my broswer not on the localhost, and typed the url http://serveraddress/CFIDE/enter.cfm

I hope that helps.

D

dagreen29Author

Inspiring

I chose the secure server profile the first time I installed. I have since uninstalled and reinstalled with the plain server configuration which does not allow you to enter an ip address. However with this being said, I have tried all kinds of combinations of ip address all returning with the same result. Invalid Password, Try again...

I have also disabled Symantec to see if that had anything to do with it. No luck there either. I have tried IE, Chrome, & FireFox browsers. No Luck.

Did your administrator log in page appear odd? Mine is a navy blue with black text. No graphics on it. Did yours look like that?

Thank you for your help. Keep giving me suggestions, please.

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