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F
fred f
Inspiring
August 8, 2018
Answered

CF 2018 auto-lockdown tool not recognizing credentials?

  • August 8, 2018
  • 4 replies
  • 2040 views

We've installed CF 2018 but are having an issue running the Auto-lockdown tool for 2018 Server.  It won't accept the CF admin credentials we put in as valid.  We've confirmed multiple times including copy/paste from notepad into both CF admin and into Auto-lockdown tool and CF Admin logs in fine.  Just Auto-lockdown won't accept.  Anyone else hit this?

    This topic has been closed for replies.
    Correct answer fred f

    OMG... might have this figured out... will update shortly!


    Here's the OMG moment...

    You can't use the symbol & in your cf admin password for when doing the lockdown!!!!!

    It's ok for cf and you can login to the admin but the lockdown tool won't accept it...

    4 replies

    T
    tevansresdat
    Inspiring
    April 8, 2021

    I am experiencing the same issue with the CF 2021 auto-lockdown tool. I can login to the CF admin console using the root password just fine, but those same credentials will not work for the auto-lockdown tool. I have not run into this issue with the auto-lockdown tool for previous CF versions. I have tried various different passwords, restarting CF multiple times, both single password and multi user settings, even no authentiction required, enabled/disabled concurrent login sessions. I've tried just a simple password with not special characters (i.e. apple). Nothing works. Anyone have any suggestions?

    T
    tevansresdat
    Inspiring
    April 8, 2021

    I should also mention that I am just using the default port 8500 and default username of admin at this time.

    R
    ralf_g
    Participating Frequently
    November 11, 2019

    And here is another limitation, at least at win 2012 R2: The password for the user for the CF service must not be longer than 14 characters. If the password is longer than 14 chars, the auto lockdown will not be able to assign the user to the cf service and will not complete.

    pete_freitag
    pete_freitag
    Participating Frequently
    August 9, 2018

    I have run the lockdown installers several times and I haven't hit that issue yet. So I would guess that it is not really that your password is incorrect, but rather it is having trouble with something else. When you do hit an error with the lockdown installer it is not always very obvious what the problem is. Certainly dig into the logs as Kailash mentioned that usually helps.

    F
    fred fAuthor
    Inspiring
    August 9, 2018

    I have tried setting the cf admin login to both "use a single password only" as well as the "separate user name and password authentication".  Neither makes a difference...

    No one else hit this?

    F
    fred fAuthor
    Inspiring
    August 9, 2018

    To add a little info... we've tried re-installing CF 2018 again (after uninstall and reboot) and still same issue.  We did realize though that when we install CF 2018 installer isn't giving us that screen that ties the install to iis... instead we have to use wsconfig.exe after we install to add the connection.  Perhaps the cause of that is related to our issue?

    F
    fred fAuthorCorrect answer
    Inspiring
    August 9, 2018

    OMG... might have this figured out... will update shortly!


    Here's the OMG moment...

    You can't use the symbol & in your cf admin password for when doing the lockdown!!!!!

    It's ok for cf and you can login to the admin but the lockdown tool won't accept it...

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