CF 9 install hangs on "installing merge module"

Report · Sep 26, 2011

Fought with this issue for a day. Running Win7 Pro, Avira Anti-Virus, Comodo Firewall and Threatfire.

Here is what I did to get it to work:

1) Disable firewall and antivirus - did not kill processes, just turned off in each control panel.

2) Use IE to download the installer BUT do not save, select RUN and install.

3) Installed fine - did same for the 9.0.1 update(remember to stop CF and IIS services before updating)

Could have been the anti-virus and/or firewall - or a corrupt installer was downloaded(tho I did this about 5 times). I also tried downloading installer and running as administrator - didn't work. Only selecting RUN instead of SAVE worked.

Remember to reboot afterward.

Report · Sep 26, 2011

Hi Jack,

Perhaps there will be some detail to help resolve in the install log. Read install log check for Error / Warnings. There is usually a shortcut on desktop to:

ColdFusion9\Adobe_ColdFusion_9_InstallLog.log

HTH, Carl.