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ColdFusion 11 Update 16 deleted all Scheduled Tasks

New Here ,
Feb 13, 2019 Feb 13, 2019

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Update 16 has deleted all Scheduled Tasks all servers updated. Just gone??

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Community Beginner ,
Feb 14, 2019 Feb 14, 2019

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After installing all scheduled tasks are gone.
Restoring old  neo-cron.xml  file did not work even if we did stop the CF-service before restoring the file.
After uninstall and restoring the neo-cron file everything was OK again.
This is not OK for a security update !!

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Explorer ,
Feb 14, 2019 Feb 14, 2019

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Happened here too!

Yup, verified that restoring neo-cron.xml (from the .bak file it created, thank goodness) and restarting CF didn't work.  It backs it up AGAIN and replaces it with an empty (default) neo-cron.xml.  WTF Adobe???

Wow, this SUCKS.

So you uninstalled the update and neo-cron.xml and it works?

Or reinstalled CF completely?

I'm going to be backing up neo-cron.xml a lot more now!

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Community Beginner ,
Feb 14, 2019 Feb 14, 2019

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Yes - we uninstalled the UPDATE, stopped the CF-service and put back the ne-cron.xml.
Then everything was like before.
But we cannot install the security update till CF-team patches this bug.
Bummer.

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Explorer ,
Feb 14, 2019 Feb 14, 2019

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Ya, it's BAD.  Please Adobe, fix this soon!

Thanks for your help!

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Enthusiast ,
Feb 14, 2019 Feb 14, 2019

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I have added a bug here: https://tracker.adobe.com/#/view/CF-4204021

please vote for this bug if you are having the issue.

I have heard that Adobe is aware of the issue. I'm not sure what the course of action will be, I'm hoping they come out with another real update (not a jar file to download) to fix all the bugs soon.

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Explorer ,
Feb 14, 2019 Feb 14, 2019

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It's also been confirmed that the update process overwrites the [cf_home]/[instance]/lib/neo-cron.bak file as well. 

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Guest
Feb 15, 2019 Feb 15, 2019

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I had posted a workaround on the blog post about this I'll share here too.

Workaround – Manually edit a backup copy of the neo-crons.xml adding the below to each job and then replace the wiped out copy with this one and restart the services.  If it gets wiped out again you missed a job.  You can also rebuild all of your jobs by hand too.

<var name=’clustered’><boolean value=’false’/></var>

I'm not sure if this will work as I haven't tested it yet but you might be able to edit all of your jobs before upgrading to toggle clustering on then off which may update the neo-crons.xml with the missing field before doing the upgrade.

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New Here ,
Feb 19, 2019 Feb 19, 2019

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This is my fix as well.  I also identified another change on eventhandlerrp.  My u15 neo-cron.xml had them as <string></string> while u16 had them as <null/>.

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Adobe Employee ,
Feb 22, 2019 Feb 22, 2019

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Hi Krelek1000,

We checked internally , the attribute eveenthandlerrp set as null should not cause any issue. We acknowledge that update 16 deleted scheduled tasks that were migrated . We have released a new update that fixes this issue.

Thanks,

Suchika

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