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richardS5266
New Participant
May 25, 2017
Answered

ColdFusion 2016 Application Service not starting

  • May 25, 2017
  • 1 reply
  • 2720 views

I recently installed CF2016 on my PC and it started up fine. However, I stopped the application service and now I cannot seem to start it back up again.

It would give me the following error:

"Windows could not start the ColdFusion 2016 Application Server on Local Computer. For more information, review the System Event log. If this is a non-Microsoft service, contact the service vendor, and refer to service-specific error code 2."

I checked the CF logs and found nothing pertaining to the startup failure.

Here is the Windows WER from one of the failed attempts:

Version=1

EventType=APPCRASH

EventTime=131402179068123256

ReportType=2

Consent=1

ReportIdentifier=2bb1fc78-4189-11e7-9e2a-acfdceda6aa0

IntegratorReportIdentifier=2bb1fc77-4189-11e7-9e2a-acfdceda6aa0

Response.type=4

Sig[0].Name=Application Name

Sig[0].Value=coldfusion.exe

Sig[1].Name=Application Version

Sig[1].Value=2016.0.0.0

Sig[2].Name=Application Timestamp

Sig[2].Value=56c57b78

Sig[3].Name=Fault Module Name

Sig[3].Value=coldfusion.exe

Sig[4].Name=Fault Module Version

Sig[4].Value=2016.0.0.0

Sig[5].Name=Fault Module Timestamp

Sig[5].Value=56c57b78

Sig[6].Name=Exception Code

Sig[6].Value=c0000005

Sig[7].Name=Exception Offset

Sig[7].Value=0000000000003770

DynamicSig[1].Name=OS Version

DynamicSig[1].Value=6.1.7601.2.1.0.256.4

DynamicSig[2].Name=Locale ID

DynamicSig[2].Value=1033

DynamicSig[22].Name=Additional Information 1

DynamicSig[22].Value=5313

DynamicSig[23].Name=Additional Information 2

DynamicSig[23].Value=531333befbd69e20c7cce1424cc9e75b

DynamicSig[24].Name=Additional Information 3

DynamicSig[24].Value=04fd

DynamicSig[25].Name=Additional Information 4

DynamicSig[25].Value=04fdb7a589119fc0d7781d61ceb75a38

UI[2]=C:\ColdFusion2016\cfusion\bin\coldfusion.exe

UI[5]=Check online for a solution (recommended)

UI[6]=Check for a solution later (recommended)

UI[7]=Close

UI[8]=Adobe ColdFusion Launcher Application stopped working and was closed

UI[9]=A problem caused the application to stop working correctly. Windows will notify you if a solution is available.

UI[10]=&Close

LoadedModule[0]=C:\ColdFusion2016\cfusion\bin\coldfusion.exe

LoadedModule[1]=C:\WINDOWS\SYSTEM32\ntdll.dll

LoadedModule[2]=C:\WINDOWS\system32\kernel32.dll

LoadedModule[3]=C:\WINDOWS\system32\KERNELBASE.dll

LoadedModule[4]=C:\WINDOWS\system32\SHLWAPI.dll

LoadedModule[5]=C:\WINDOWS\system32\GDI32.dll

LoadedModule[6]=C:\WINDOWS\system32\USER32.dll

LoadedModule[7]=C:\WINDOWS\system32\LPK.dll

LoadedModule[8]=C:\WINDOWS\system32\USP10.dll

LoadedModule[9]=C:\WINDOWS\system32\msvcrt.dll

LoadedModule[10]=C:\WINDOWS\system32\WS2_32.dll

LoadedModule[11]=C:\WINDOWS\system32\RPCRT4.dll

LoadedModule[12]=C:\WINDOWS\system32\NSI.dll

LoadedModule[13]=C:\WINDOWS\system32\ADVAPI32.dll

LoadedModule[14]=C:\WINDOWS\SYSTEM32\sechost.dll

LoadedModule[15]=C:\WINDOWS\system32\SHELL32.dll

LoadedModule[16]=C:\WINDOWS\system32\IMM32.DLL

LoadedModule[17]=C:\WINDOWS\system32\MSCTF.dll

LoadedModule[18]=C:\WINDOWS\system32\nvinitx.dll

LoadedModule[19]=C:\WINDOWS\system32\VERSION.dll

LoadedModule[20]=C:\WINDOWS\system32\mswsock.dll

FriendlyEventName=Stopped working

ConsentKey=APPCRASH

AppName=Adobe ColdFusion Launcher Application

AppPath=C:\ColdFusion2016\cfusion\bin\coldfusion.exe

    This topic has been closed for replies.
    Correct answer richardS5266

    I have tried that and it still did not work.

    Anyway, I was able to find and resolve the issue. I used a .CAR file that I created in CF10 to reset the server configuration settings and I believe there were some settings that were incompatible with CF2016. I uninstalled and reinstalled CF2016 and set all the server settings manually and the service was able to restart normally.

    1 reply

    BKBK
    Community Expert
    May 27, 2017

    Perhaps something went wrong in Windows rather than in ColdFusion. So, restart Windows. Then start ColdFusion.

    richardS5266
    richardS5266AuthorCorrect answer
    New Participant
    June 1, 2017

    I have tried that and it still did not work.

    Anyway, I was able to find and resolve the issue. I used a .CAR file that I created in CF10 to reset the server configuration settings and I believe there were some settings that were incompatible with CF2016. I uninstalled and reinstalled CF2016 and set all the server settings manually and the service was able to restart normally.

    BKBK
    Community Expert
    June 1, 2017

    Great that you've found a solution. Please mark it as the correct answer. It will certainly help someone else in future.