Inspiring

Question

ColdFusion 2023 Application Server service freezes

Forum|Forum|2 years ago
November 1, 2023
1 reply
3027 views

The Coldfusion Application Server service can sometimes just freeze. It does not fail, it just stops working.

Restarting the service fixes this. Can occur when a server re-boots after overnight patching or just stop in the middle of the day. There are often serveral days between this happening.

(1) Does anyone know why this happens?

(2) Thinking of making the service Automatic Delayed start instead of Automatic start (in case it was waiting for other services to start in the re-boot cases) - BUT are there other services who will still be Automatic start that depend on this service?

If this does not resolve the issue, we will run a regular job to just restart this service each day.

This topic has been closed for replies.

C

carl type3

Brainiac

Hi Paul,

Any error or warnings in coldfusion-out or coldfusion-error logs when that is in not responding state?

Perhaps include details for update level plus if you have upgraded Java that CF runs on and operating system environment.

Regards, Carl.

P

paul_durrantAuthor

Inspiring

Hi Carl,

This is a brand new 2013 install (ColdFusion 2023 Standard – version 2023.0.0.330468) on a Windows 2019 server (Version 10.0.17763 Build 17763) with Java java version "17.0.6" 2023-01-17 LTS

There are no details in the error logs, and event viewer shows no issues.

This is a brand new 2013 install (ColdFusion 2023 Standard – version 2023.0.0.330468) on a Windows 2019 server (Version 10.0.17763 Build 17763) with Java version 17.0.6 2023-01-17 LTS

Decided to do a brand new install for our legacy applications.

Below are the findings so far, although it would also be good to know your thoughts on delayed automatic service starts.

There are no details in the error logs, and event viewer shows no issues.

coldfusion-out logs on last known 3 failures :

==============================================

Oct 03 09:20

============

Oct 3, 2023 09:22:54 AM Error [ajp-nio-127.0.0.1-8022-exec-10] - The request has exceeded the allowable time limit Tag: CFQUERY The specific sequence of files included or processed is: D:\fds\StormLogsSearch\temp2_storm_CCLogsres.cfm, line: 58

coldfusion.runtime.RequestTimedOutException: The request has exceeded the allowable time limit Tag: CFQUERY

Oct 3, 2023 09:25:00 AM Information [Thread-34] - Monitoring Service stopped.

Oct 3, 2023 09:25:01 AM Information [FelixStartLevel] - Monitoring Service stopped.

Oct 3, 2023 09:25:01 AM Information [Thread-34] - ColdFusion stopped

Oct 3, 2023 09:25:01 ERROR [Thread-13] - Could not flush disk cache. Initial cause was java/io/ObjectOutputStream

java.lang.NoClassDefFoundError: java/io/ObjectOutputStream

Oct 17 about 14:46

==================

Oct 17, 2023 14:49:18 PM Information [Thread-34] - Monitoring Service stopped.

Oct 17, 2023 14:49:19 PM Information [FelixStartLevel] - Monitoring Service stopped.

Oct 17, 2023 14:49:21 PM Information [Thread-34] - ColdFusion stopped

Oct 17, 2023 14:49:21 ERROR [Thread-14] - Could not flush disk cache. Initial cause was java/io/ObjectOutputStream

java.lang.NoClassDefFoundError: java/io/ObjectOutputStream

Oct 30 about 11:30

==================

Oct 30, 2023 11:16:50 AM Error [ajp-nio-127.0.0.1-8022-exec-17] - GC overhead limit exceeded The specific sequence of files included or processed is: D:\fds\StormLogsSearch\temp2_storm_CCLogsres.cfm''

java.lang.OutOfMemoryError: GC overhead limit exceeded

Oct 30, 2023 11:31:42 AM Information [Thread-34] - Monitoring Service stopped.

Oct 30, 2023 11:31:42 AM Information [FelixStartLevel] - Monitoring Service stopped.

Oct 30, 2023 11:31:43 AM Information [Thread-34] - ColdFusion stopped

Oct 30, 2023 11:31:44 ERROR [Thread-13] - Could not flush disk cache. Initial cause was java/io/ObjectOutputStream

in coldfusion-error file :

===========================

Oct 03, 2023 9:24:55 AM org.apache.catalina.core.StandardServer await

INFO: A valid shutdown command was received via the shutdown port. Stopping the Server instance.

nothing for Oct 17 or Oct 30

coldfusion-out log - other rows of interest

===========================================

also noted these rows occur sometimes (whatever else happens this could be worth looking into) :

File not found: /fds/nominalsearch/nominalres.cfm The specific sequence of files included or processed is: D:\fds\nominalsearch\nominalres.cfm''

coldfusion.runtime.TemplateNotFoundException: File not found: /fds/nominalsearch/nominalres.cfm

at cftemp2_storm_CCLogsres2ecfm1418075196._factor61(D:\FDS\StormLogsSearch\temp2_storm_CCLogsres.cfm:58)

at cftemp2_storm_CCLogsres2ecfm1418075196.runPage(D:\FDS\StormLogsSearch\temp2_storm_CCLogsres.cfm:1)

Thansk

Paul

C

carl type3

Brainiac

For information - it looks like doubling the JVM heap size has resolved these issues.

Before

Minimum JVM Heap Size (in MB) : 256

Maximum JVM Heap Size (in MB) : 1024

After

Minimum JVM Heap Size (in MB) : 512

Maximum JVM Heap Size (in MB) : 2048

Thanks everyone for all your help.

Paul

Hey Paul,

Like other readers glad to hear increase has helped.

Likely there is more you can do since that is Java Virtual Machine. It can be worth a little more effort to enable some tooling which is free, JMX or Logging then check for resourcing matters, JMC Jconsole read log file, to see if there is a stress point that can be tuned.

Perhaps your just pleased with it working, time is money and you got better things to do.

Cheers, Carl.

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded