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paul_durrant
Inspiring
November 1, 2023
Question

ColdFusion 2023 Application Server service freezes

  • November 1, 2023
  • 1 reply
  • 3027 views

The Coldfusion Application Server service can sometimes just freeze.  It does not fail, it just stops working.

 

Restarting the service fixes this.  Can occur when a server re-boots after overnight patching or just stop in the middle of the day.  There are often serveral days between this happening.

 

(1) Does anyone know why this happens?

(2) Thinking of making the service Automatic Delayed start instead of Automatic start (in case it was waiting for other services to start in the re-boot cases) - BUT are there other services who will still be Automatic start that depend on this service?

 

If this does not resolve the issue, we will run a regular job to just restart this service each day.

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    1 reply

    C
    carl type3
    Brainiac
    November 2, 2023

    Hi Paul,

     

    Any error or warnings in coldfusion-out or coldfusion-error logs when that is in not responding state?

     

    Perhaps include details for update level plus if you have upgraded Java that CF runs on and operating system environment.

     

    Regards, Carl.

     

     

    P
    paul_durrantAuthor
    Inspiring
    November 3, 2023

    Hi Carl, 

     

    This is a brand new 2013 install (ColdFusion 2023 Standard – version 2023.0.0.330468) on a Windows 2019 server (Version 10.0.17763 Build 17763) with Java java version "17.0.6" 2023-01-17 LTS

    There are no details in the error logs, and event viewer shows no issues.

     
    This is a brand new 2013 install (ColdFusion 2023 Standard – version 2023.0.0.330468) on a Windows 2019 server (Version 10.0.17763 Build 17763) with Java version 17.0.6 2023-01-17 LTS
    Decided to do a brand new install for our legacy applications.
     
    Below are the findings so far, although it would also be good to know your thoughts on delayed automatic service starts.
     
    There are no details in the error logs, and event viewer shows no issues.
     
    coldfusion-out logs on last known 3 failures : 
    ==============================================
    Oct 03 09:20
    ============
    Oct 3, 2023 09:22:54 AM Error [ajp-nio-127.0.0.1-8022-exec-10] - The request has exceeded the allowable time limit Tag: CFQUERY The specific sequence of files included or processed is: D:\fds\StormLogsSearch\temp2_storm_CCLogsres.cfm, line: 58
    coldfusion.runtime.RequestTimedOutException: The request has exceeded the allowable time limit Tag: CFQUERY
     
    Oct 3, 2023 09:25:00 AM Information [Thread-34] - Monitoring Service stopped.
    Oct 3, 2023 09:25:01 AM Information [FelixStartLevel] - Monitoring Service stopped.
    Oct 3, 2023 09:25:01 AM Information [Thread-34] - ColdFusion stopped
    Oct 3, 2023 09:25:01 ERROR [Thread-13] - Could not flush disk cache. Initial cause was java/io/ObjectOutputStream
    java.lang.NoClassDefFoundError: java/io/ObjectOutputStream
     
    Oct 17 about 14:46
    ==================
    Oct 17, 2023 14:49:18 PM Information [Thread-34] - Monitoring Service stopped.
    Oct 17, 2023 14:49:19 PM Information [FelixStartLevel] - Monitoring Service stopped.
    Oct 17, 2023 14:49:21 PM Information [Thread-34] - ColdFusion stopped
    Oct 17, 2023 14:49:21 ERROR [Thread-14] - Could not flush disk cache. Initial cause was java/io/ObjectOutputStream
    java.lang.NoClassDefFoundError: java/io/ObjectOutputStream
     
    Oct 30 about 11:30
    ==================
    Oct 30, 2023 11:16:50 AM Error [ajp-nio-127.0.0.1-8022-exec-17] - GC overhead limit exceeded The specific sequence of files included or processed is: D:\fds\StormLogsSearch\temp2_storm_CCLogsres.cfm''
    java.lang.OutOfMemoryError: GC overhead limit exceeded
    Oct 30, 2023 11:31:42 AM Information [Thread-34] - Monitoring Service stopped.
    Oct 30, 2023 11:31:42 AM Information [FelixStartLevel] - Monitoring Service stopped.
    Oct 30, 2023 11:31:43 AM Information [Thread-34] - ColdFusion stopped
    Oct 30, 2023 11:31:44 ERROR [Thread-13] - Could not flush disk cache. Initial cause was java/io/ObjectOutputStream
     
    in coldfusion-error file : 
    ===========================
    Oct 03, 2023 9:24:55 AM org.apache.catalina.core.StandardServer await
    INFO: A valid shutdown command was received via the shutdown port. Stopping the Server instance.
     
    nothing for Oct 17 or Oct 30
     
    coldfusion-out log - other rows of interest
    ===========================================
    also noted these rows occur sometimes (whatever else happens this could be worth looking into) : 
     
    File not found: /fds/nominalsearch/nominalres.cfm The specific sequence of files included or processed is: D:\fds\nominalsearch\nominalres.cfm''
    coldfusion.runtime.TemplateNotFoundException: File not found: /fds/nominalsearch/nominalres.cfm
    at cftemp2_storm_CCLogsres2ecfm1418075196._factor61(D:\FDS\StormLogsSearch\temp2_storm_CCLogsres.cfm:58)
    at cftemp2_storm_CCLogsres2ecfm1418075196.runPage(D:\FDS\StormLogsSearch\temp2_storm_CCLogsres.cfm:1)

     

    Thansk 

     

    Paul

    P
    paul_durrantAuthor
    Inspiring
    November 3, 2023

    "no errors in logs" meant the Windows logs.

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