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ismaelo47306097
Participant
January 16, 2019
Question

Performance Monitoring Toolset Server Config howto

  • January 16, 2019
  • 1 reply
  • 2067 views

I'm trying to give it a go to the newly developed Performance Monitoring Toolset (PMT) for CF2018

We have CF2018 Standard in a Windows Environment.

I have installed PMT in a Windows VM that will be our Monitoring Server.

However after install no CF instance gets detected, even entering the CF server details (ip, port) doesnt work in order to get the CF instance detected by PMT.

We only have one application in that CF server and no J2EE

Any help on setting that monitoring toolset up will be most welcome.

Thanks in advance.

Just to give you some more info on steps I did follow and documentation I read first to try and setup this:

ColdFusion Help | Configure ColdFusion Performance Monitoring Toolset settings

ColdFusion Help | Auto-discovery of ColdFusion nodes and clusters

And this is as far as I get

This is the instance I want to monitor

Monitoring is not enabled how can I enable it? Is there some config changes required in the server first to allow detection?

From the documentation (and the options available in the Server Administration UI) I can't see any option.

    This topic has been closed for replies.

    1 reply

    D
    dreynaud
    Participant
    February 12, 2020

    We have the same problem. Any help ?

    Charlie Arehart
    Community Expert
    Charlie ArehartCommunity Expert
    Community Expert
    February 12, 2020

    Dreynaud, when you say "same", can you confirm first that you mean that you have the pmt installed on another server (vm or not)?

     

    To you both, the running the pmt must be able to "see" the cf server. So next, do make sure that any firewall on each server (and the network between them) does allow each to teach/talk to the other.

     

    You can use any of various tools to test that, like ping. As for telnet, you could try port 80. I don't think the pmt talks via another port but I'm not at a computer to test. But let us know first what you find as for any general firewall block.

     

    Finally, as for that page in the cf admin, it merely confirms IF a pmt (anywhere) is monitoring that instance. It's one way, passive. You don't use it to POINT to a pmt, or to ENABLE that instance to BE monitored by one.

     

    There are some additional diagnostics we can discuss and consider further, if needed. It all can be rather confusing and frustrating. Also, certain key Adobe folks have chimed in on pmt questions, offering helpful specifics that go beyond the documentation, which is quite substantial as it is. 

    /Charlie (troubleshooter, carehart. org)
    D
    dreynaud
    Participant
    February 12, 2020
    Hy Charlie, in order of your questions...
     
    We have two computers : MyPC and DevServer described below.
     
    • Computer 1 : MyPC (IP AAA.x) on Windows 10 Pro
      Adobe ColdFusion 2018 update 7 (Developper Licence)
      PMT
      PMT Datastore
      IP : AAA.x
      The PMT autodetect successfully the local installed ColdFusion Developper Edition
    • Computer 2 : DevServer (IP BBB.y) on DEBIAN 10
      Adobe ColdFusion 2018 update 7 (Standard Licence)
      PMT not installed !
      PMT Datastore not installed !
      IP : BBB.y
      The PMT (installed on MyPC) never connect to this ColdFusion installation, even if i specify the IP and PORT informations.
     
    We have a VPN in order to access DevServer (BBB.y) from MyPC (AAA.x)
     
    The VPN is mounted and i can access http://BBB.y:8500/CFIDE/administrator/index.cfm from MyPC.
    This confirm that the port 8500 is open for HTTP request on the DevServer (the firewall rule on the DevServer allow TCP 8500 request from AAA.x)

    >Also, certain key Adobe folks have chimed in on pmt questions, offering helpful specifics that go beyond the documentation, which is quite substantial as it is.
    Still frustating !
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