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L
lg84
Known Participant
September 20, 2012
Question

unable to update cf10

  • September 20, 2012
  • 2 replies
  • 1345 views

In the administrator of Coldfusion 10, it says there are 2 updates. When I click on the "read more" link, it shows the details but doesn't have a link to download the file. When I click on the "download" link, I get this javascript error

Timestamp: 09/20/2012 12:34:52 PM

Error: ReferenceError: downloadService is not defined

Line: 892

When I click on the "download and Install"  link, I get this javascript error

Timestamp: 09/20/2012 12:34:36 PM

Error: ReferenceError: ColdFusion is not defined

Line: 1046

At the top of the updates page in the administrator, I see this, not sure if it's supposed to be there or what...

ColdFusion 10 Update 2 - Continue installation
ColdFusion 10 Update 1 - Continue installation
Progress Information
Progress Information
Error
Confirm overwrite

Uninstall Confirmation

The server is 32 bit VM Windows Server 2008, running CF10 Standard.  Does anyone know how I can install these updates or resolve these javascript errors?

I have tried accessing the administrator a few different ways: 127.0.0.1 and localhost when remoted into server, and using IP and the server name.

This topic has been closed for replies.

2 replies

L
lg84Author
Known Participant
November 6, 2012

I figured out the issue in case anyone runs into the same problem: I was missing the cfscripts virtual directory in IIS.

Carl Von Stetten
Carl Von Stetten
Brainiac
September 20, 2012

Are you logged into CF Administrator as the default "admin" user or as another user?  I found that I couldn't run the updaters properly unless I was logged into the Administrator as the "admin" user.

-Carl V.

L
lg84Author
Known Participant
September 20, 2012

Yes, I am logged in as admin and I tried it on a 2 different cf10 servers and got the same error.

Carl Von Stetten
Carl Von Stetten
Brainiac
September 20, 2012

Are your servers behind a firewall that prohibits direct internet access?  If so, you might need to configure some kind of proxy server.  There is also supposed to be a way to set up your own update server, but I haven't looked into that myself.  If that applies to you, I'd look into the Adobe documentation to see how to do it.

-Carl V.

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