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Participating Frequently
December 8, 2019
Question

Was FORCED to reset my password

  • December 8, 2019
  • 7 replies
  • 1747 views

Last Friday, 5th Dez, I was trying to sign in when opening Adobe Reader when a message came up saying "...must reser password for security reasons...". I don't know the exact thing that was written but that covers it. I first refused and tryed to find something on the web. Yeah, all I got was "how to resert password" instead on every search engine I tryed. Even here on Adobe I found nothing that users occasionally could get messages to resert their passwords for security resons. So I HAD to reset it to post here where I hopefully will get facted-based answers.

The mail I recieved the link to reset was account-noreply@adobe.com

By the way, I didn't ask Adobe to change/reset it. And I didn't see anything in the settings where this was an option.

This topic has been closed for replies.

7 replies

Jacob Bugge
Community Expert
Community Expert
December 13, 2019

Alan,

 

We all get the Sign in several times a day.

 

Just click Sign in if needed and wait it out, no need to do more because it signs you in. If you click Reply or anything else that requires your being signed in, it starts all by itself so just let it run its course.

 

alanp13498454
Participating Frequently
December 13, 2019

I was forced to do the same.

Also  why I have to re-log into adobe creative cloud every day?

Jacob Bugge
Community Expert
Community Expert
December 8, 2019

Tacafy大尉,

According to this, there were 15 million subscriptions last year, so it seems that less than half have been affected.

これによると、昨年は1500万件の購読があったため、影響を受けたのは半数に満たないようです。

https://prodesigntools.com/creative-cloud-one-million-paid-members.html

Jacob Bugge
Community Expert
Community Expert
December 8, 2019

For my part you are welcome, urFace.

Tacafy大尉
Legend
December 8, 2019

Jacob_Bugge, good evening.

Does that mean that accounts that were not forced to change their passwords this time were not subject to disclosure?
* No message has been sent to my work account.

Jacob Bugge
Community Expert
Community Expert
December 8, 2019
urFaceAuthor
Participating Frequently
December 8, 2019

Great, thats it. Very nice indeed. Can't even protect our privacy but "require" it for the products. Perfect.

I'd rather had bought it for the full price instead of this so called "subscription" but that ain't available nomore.

Thanks Jacob.

 

Tacafy大尉
Legend
December 8, 2019

urFace、こんばんは。
過去数日間で、AdobeIDパスワードをリセットするためのこのような画面が世界中で表示され、リセット電子メールが同時に配信されたようです。

実際、私は同じ現象になり、account-noreply @ adobe.comアドレスからリセットメールを受け取りました。

理由はわかりませんが、受け取っていない人がいるようで、今回だけは前回と同じパスワードでリセットできたので、何らかのシステムのようですトラブル。