Participant

Question

Is Adobe Connect compatible with a Chromebook?

Forum|Forum|11 years ago
September 29, 2014
2 replies
37908 views

Is Adobe Connect compatible with a Google Chromebook? I do not see the Adobe Connect app or extension in the Chrome Web Store.

HTML client

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A

Anonymous

Because of the documented incompatibility issues between the Chrome browser and Adobe Connect, I wonder how well it would work? Chrome browser incompatibility with Connect Add-in

Jorma_at_CoSo

Legend

That was an issue with launching the Add-in for Connect, which isn't available on the Chromebook platform anyhow. So that is a non-issue. Additionally, that issue has been resolved. I've used Chrome for quite a while now with the built in Flash Player without any issue of launching the add-in.

I'm guessing that leland.hover was able to join the room and there were no issues, since we didn't hear back.

Jorma_at_CoSo

Legend

Jorma_at_CoSo wrote
To be fair, this thread is from 2014, long before HTML was even a thought in the world of connect.
That room does have the HTML option enabled, but Chrome doesn't prompt you to use the HTML version like Fire Fox and IE does.
Chrome books will likely always have their own challenges due to the nature of their OS. You can try adding ?html-view=true&launcher=false to the room URL and see if that forces the HTML client to launch.

"To be fair" had me laughing out loud.

Doesn't that mean that at some point in the past four years, this should have been fixed?

I am disappointed in how often Chromebooks have problems with Chrome ;-( One might expect them to be perfect shining examples of a Chrome implementation.

Adding your tags did let it work. ?html-view=true&launcher=false

Adobe Connect Login

Once it opened, I still had to answer a prompt about Classic View, but then I was able to draw squiggly lines with my marker.

From there, I went back to my Amazon meeting invite from this morning. My invite has my name and password as tags. That quickly redirects to a much shorter link, but I see ?launcher=false at the end of the line. The screen comes up to a review screen, a little different, but essentially the closing screen after this morning's session.

So, is ?launcher=false now remembered for me, to apply to other adobeconnect meetings?
I stepped back to this discussion, and opened the realeyes room again. Now I see tags ?launcher=false&proto=true but the wheel is spinning, "Loading room. Please wait a moment." I don't think that one is going to work.

&proto=false works, but with the additional prompt about "switch to classic view".

Close, very close.

Glad I could add some levity.

Unfortunately there isn't much to be done about Chrome, so a 'fix' is hard to assign. As Google has varied its level of support for Flash in Chrome, the ease of joining Connect has been a moving target.

For those calls, here is what they mean in lay mans terms:

launcher=false - Don't attempt to use the Connect Add-in/App
proto=true - Use the Connect App
html-view=true - Use the HTML client

For reasons that are beyond me, when you just put html-view=true at the end of a URL for Connect in Chrome, it also seems to add the proto=true call, which cancels the two items out (or tries to do both at the same time) and you just end up with a blank screen. This doesn't happen in any other browser.

So, if you are using Chrome in a Chrome Book, I would just get in the habit of adding ?launcher=false&html-view=true to any room URLs. This may change as Connect 10.5+ is released or whenever Google does an update to Chrome. I know it's something that is on Adobe's radar, as they want to have a consistent experience across all browsers, but I don't know what the timeline is for the fix on that end.

Jorma_at_CoSo

Legend

Connect is compatiable with the Chromebook, since it just uses the Flash player in your web browser (Chrome). However, the add-in is not available for it so you won't be able to share your screen or upload a PPTX file. Everything else should work.

L

leland_hooverAuthor

Participant

How do initiate an Adobe Connect session without the add-in on Chromebook? I see no documentation for this situation.

Jorma_at_CoSo

Legend

Since Adobe Connect is web based, all you need to do is distribute the URL for your room to the attendees. They can then join the room using any web browser that supports Flash (Chrome, FireFox, IE, Safari, Opera, etc.).

Feel free to test here: http://realeyesconnect.adobeconnect.com/openroom. Just join the room as a guest and you should access it in your browser. It won't be the most interesting room, but you should be able to access it.

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