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Adobe Creative Cloud Desktop Popup Issue

New Here ,
Jan 22, 2024 Jan 22, 2024

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Can somebody please tell me why the Adobe Creative Cloud Desktop app continuously pops up every single time I switch monitors? It is super annoying, and every time it comes up, it interrupts whatever I'm doing in favor of showing me the app dashboard. I don't want this, and every single time I close it, it reopens itself no matter how many times I close it and end the task in Task Manager. It is getting to the point that I really do not want to have it installed because of this annoyance. I disabled "Open on Login" and "Open on Start-Up"; that sort of thing, I disabled notifications, I have 0 updates pending (none of my apps are even downloaded), and I am at the end of my ropes now. I am so sick and tired of this, Adobe; please do better. I don't want this, and I want it to end. I love Photoshop and only ever use that for projects (I don't really know why I need Adobe Creative Cloud for this, but okay), but I want it to end. Make it stop popping up on my screen for each time I switch monitors.  

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1 Comment
Adobe Employee ,
Feb 23, 2024 Feb 23, 2024

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Hi caseyg11212170,

 

We are sorry for your difficulties. Maybe the Creative Cloud Desktop application needs to be uninstalled properly. You should 'clean' uninstall everything cc, including preferences, https://adobe.ly/4bNebBG

then uninstall the cc desktop app, https://adobe.ly/4bLbh0f

clean your computer of cc files per https://adobe.ly/4bIGHVb

restart your computer (don't skip this)


Please let me know if this helps.

 

Thank you,

Neelam

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