Creative Cloud App Error

[tobiaskr]

After Click on the new feature Window (every Message) the App can't load the the content of the Message and a popup with an error open.

[kglad]

what new feature window?

[tobiaskr]

This one:

[kglad]

where's that screenshot from?

[tobiaskr]

Directly after open the Creative Cloud App on Windows.

[kglad]

reset the cc desktop app by making sure it's in the foreground, then press:

Win: Ctrl + Alt + R
Mac: Cmd + Opt + R


if that fails, repair per https://helpx.adobe.com/download-install/kb/creative-cloud-install-stuck.html