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Creative Cloud Desktop Error 205

Community Beginner ,
Jan 10, 2024 Jan 10, 2024

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91E90C82-67A5-4730-B97E-24063ECCC11C.jpeg

Hi everyone, I recently downloaded Creative Cloud to use in my course, but every time I start an application, Photoshop, Illustrator and all the others, an error 205 is shown, I've seen several videos on how to solve it, I logged out of the account and I logged in again, uninstalled the programs and installed them again, turned off the anti-virus and nothing solved it, honestly I don't know what to do anymore... could someone help me please?
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3 Comments
Community Expert ,
Jan 10, 2024 Jan 10, 2024

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Community Beginner ,
Jan 11, 2024 Jan 11, 2024

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I already tried that and it didn't work either

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Community Expert ,
Jan 11, 2024 Jan 11, 2024

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reset the cc desktop app by making sure it's in the foreground, then press:

Win: Ctrl + Alt + R
Mac: Cmd + Opt + R


if that fails, repair per https://helpx.adobe.com/download-install/kb/creative-cloud-install-stuck.html


if that fails and you have windows, open your control panel > add/remove programs > cc desktop app > repair

if that fails, uninstall using the correct uninstaller from https://helpx.adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.html#sa_src=web-mes... and then reinstall using*


if that fails, do a clean cc install carefully following each applicable step:

uninstall every cc app including preferences per https://helpx.adobe.com/creative-cloud/help/uninstall-remove-app.html

then uninstall the cc desktop app, again using the correct uninstaller per https://helpx.adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.html#sa_src=web-mes...

clean your computer of cc files per http://www.adobe.com/support/contact/cscleanertool.html

check for, and if available, update your os

if windows is your os, repair all ms visual c++ versions that can be repaired (use google if you don't know how to do this)

if windows is your os update your ms visual c++, if it can be updated (use google if you don't know how to do this)

restart your computer (don't skip this)

reinstall the cc desktop app using the "alternative download links" at the bottom of the page at https://helpx.adobe.com/download-install/kb/creative-cloud-desktop-app-download.html

use the desktop app to install your cc programs/trials

NOTE: win 11 users that have trouble with the latest win 10 installer often have success with the older win 10 installer.

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