Creative Cloud stuck at "initializing Creative Cloud"

[曹阳32136311dzv8]

Creative Cloud stuck at "initializing Creative Cloud". Log File: AdobeLogs_20230907_042115_228-win-GS.zxp. 

[Kalvyn Rasquinha]

Hi @曹阳32136311dzv8 , we'll take a look at the log file and get back to you.

[Ruchika Wadhawan]

Hi @曹阳32136311dzv8 

Is this still happening on your machine? If yes, could you please run the log collector tool again and share the file name.

Regards,

Ruchika Wadhawan