• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Folder "Creative Cloud Files Personal Account" in Explorer can not be deleted/de-Installed

Explorer ,
Feb 13, 2024 Feb 13, 2024

Copy link to clipboard

Copied

Hello, 

i am not able to delete the marked Folder/link. I tried it with changes in the registre as adobe recommende on this page : https://helpx.adobe.com/at/creative-cloud/kb/remove-cc-files-folder-shortcut-navigation-panel.html.

This folder doesn't appear. I always get this error message.

evap10889236_1-1707854674103.png

 

Any advice for me? All Adobe software (also Windows) are updated.

Thanks

Eva

 

Bug Unresolved
TOPICS
Files and libraries

Views

77

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
1 Comment
Community Expert ,
Feb 13, 2024 Feb 13, 2024

Copy link to clipboard

Copied

LATEST

mac:

copy any important file to another folder and then delete Creative Cloud Files + <account type> + <profile_name> + <email> + <GUID> (for example: Creative Cloud Files Personal Account email@abc.com ####@AdobeID).

 

default location, Mac HD/Users/<Username>/Creative Cloud Files

 

 

windows:

Open the registry editor (regedit.exe) & naviagate to: HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Explorer\Desktop\NameSpace You'll probably have two sub-keys. OneDrive's sub-key will be nameed '{018D5C66-4533-4307-9B53-224DE2ED1FE6}' Delete the other one, that will be Creative Cloud.

Votes

Translate

Translate

Report

Report