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Participant
July 3, 2024
Answered

Adobe CC Windows ARM Support?

  • July 3, 2024
  • 1 reply
  • 1556 views

There are only 3 or 4 Adobe CC apps available for my new Surface Pro 11 (Thanks to Best Buy for the free product), I feel like my Adobe annual subscription is no longer giving me the apps that I prepaid for.  Are more apps coming, of do I need to seek a partial refund?

This topic has been closed for replies.
Correct answer RobertW42

https://helpx.adobe.com/uk/download-install/kb/arm-processors.html


Interesting, but that article is opinion/speculation, is there more official answers available?   I understand companies don't like to announce software before it is finished as delays/issues can prevent release.

 

I am willing to seek out other solutions.

 

Edit this may be from a prior edited response, accidentally marked answer correct, I meant to correct or edit my answer

1 reply

kglad
Community Expert
Community Expert
July 3, 2024

check the specs of the apps you want to use, https://helpx.adobe.com/creative-cloud/system-requirements.html

 

and regarding cancellation:  make sure you're aware of the cancellation terms by selecting your plan type (at the top of the page here), https://helpx.adobe.com/manage-account/using/creative-cloud-subscription-terms.html

for info on how to cancel your subscription, this page describes the few steps involved, https://helpx.adobe.com/manage-account/using/cancel-subscription.html

if you want to cancel but are unable to follow the steps described in the "how to cancel page", contact adobe support.

there are 2 ways to contact adobe; chat and twitter (now x):

chat:
use a browser that allows popups and cookies, and click here, https://helpx.adobe.com/contact.html?rghtup=autoOpen
in the chat field (lower right), type AGENT
be patient, it can take quite a while to reach a human.

twitter/x:
tweet @AdobeCare

p.s. if you're contacted by anyone (via email or private message), it's much more likely to be a scammer than an adobe representative.

RobertW42Author
Participant
July 3, 2024

Does not answer the main question, is more app support coming or not.

RobertW42AuthorCorrect answer
Participant
July 3, 2024

https://helpx.adobe.com/uk/download-install/kb/arm-processors.html


Interesting, but that article is opinion/speculation, is there more official answers available?   I understand companies don't like to announce software before it is finished as delays/issues can prevent release.

 

I am willing to seek out other solutions.

 

Edit this may be from a prior edited response, accidentally marked answer correct, I meant to correct or edit my answer