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Apps settings get reset after every update (Help needed)

New Here ,
Mar 22, 2025 Mar 22, 2025

Hi!

I'd appreciate some help on an issue I keep experiencing for years. The problem is that after every major update to Photoshop, Lightroom and Lightroom Classic, the settings (or should I say "preferences") in these apps get reset to their initial state. It means that after single update I have to manually restore all my settings to the desired state and I must say it takes quite some time to do it for all the apps I use. To take Lightroom Classic for example, it means that after every update I open the app and it looks like it was just freshly installed - all my develop presets, export presets, app settings, interface settings are gone, reset to initial state. It's extremely inconvenient and I'm wondering if I'm the only one experiencing such problems.

I would greatly appreciate some feedback from those who may know something about it, because I didn't manage to find a solution for this and at this point I'm just a bit desparate.

TOPICS
App installs and updates
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Community Expert ,
Mar 22, 2025 Mar 22, 2025

when you're updating you have the option to reset preferences, or not.  you want to untick the option to remove your preferences.

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New Here ,
Mar 22, 2025 Mar 22, 2025

Dear kglad, I'd like to thank you for your answer. I have auto-updates turned on in Creative Cloud app, so it just updates the apps automatically, without prompting me. But anyway, where can I find this option to reset or not reset prefernces. Would you be able to attach a screenshot of how it looks? I have been using Creative Cloud for a few years already and honestly I don't recall seeing this option. Thank you.

PS: I turned off the auto-updates, let's see if next time there will the option you mentioned.

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Community Expert ,
Mar 22, 2025 Mar 22, 2025
LATEST

exactly correct.  disable auto-updates and when there's a major (not minor) update to an app, after clicking update, you'll see a panel giving you the option to remove the app's  preferences. unticking that will preserve your app's preferences.

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