Skip to main content
V
Vanshsharma1759
Participating Frequently
September 7, 2025
Question

Beta Apps disappeared

  • September 7, 2025
  • 1 reply
  • 1316 views

So I installed a few beta apps from Creative Cloud, and now—surprise!—every other beta app has packed its bags and vanished from the "Apps" tab without so much as a goodbye. Just poof, gone. The few I had already installed are still hanging around, probably out of guilt and also working well. How can I make beta apps appear again on creative cloud desktop?

 

 

    1 reply

    kglad
    Community Expert
    kgladCommunity Expert
    Community Expert
    September 7, 2025

    do you have a teams, enterprise or education subscription ?

    jane-e
    Community Expert
    jane-eCommunity Expert
    Community Expert
    September 7, 2025

    @Vanshsharma1759 

     

    I notice that even though the Beta tab has disappeared from the top, two beta apps show up in the Update list. What, if anything, happens when you update them? Can you launch them from the CC app?

     

    Jane

     

    Tarun Saini
    Community Manager
    Tarun SainiCommunity Manager
    Community Manager
    September 11, 2025

    I had run the log collector tool and some kind of file is saved in my desktop. Do I have to share that file with you?

     


    Hi @Vanshsharma1759,

     

    Yes. Please upload them to a cloud storage service, and share the link with me via private message , so that our product team can investigate further.

     

    Private messages should be accessible from the envelope in the top right corner. This should be the direct URL https://adobe.ly/3JQEY6L

     

    Regards,

    Tarun

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices