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CC Desktop no longer offers Hide option when Quitting.

Participant ,
Aug 02, 2023 Aug 02, 2023

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I'm on macOS 13.5 with an iMac M1.

Until a week or so ago when I quit CC Desktop it offered the option to Hide or Quit.

This is no longer the case and it immediately Quits.

Will the Hide option be restored?
And by Hide, I mean it no longer shows in the App Switcher, etc.

CC 5.11.0.522.1

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App installs and updates , Others

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correct answers 3 Correct answers

Adobe Employee , Aug 02, 2023 Aug 02, 2023

Hi @Steve K Walker , the "hide" option is still present. Since you're on a macOS machine, if you click on the "red" close button at the top left, that will hide the app. If you're quitting via cmd + Q, then that will cause the app to exit.

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Adobe Employee , Aug 03, 2023 Aug 03, 2023

Sure, we can get this documented. Removing the additional prompt has been a request we've gotten multiple times which is why we removed it when someone chooses to quit the app.

 

For reference, here's the other side of this 🙂

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Adobe Employee , Aug 10, 2023 Aug 10, 2023

Hey @kglad , the "lock" indicates that their plan no longer contains an entitlement to that app. If they click on the app mnemonic, they will be presented with a way to get the entitlement.

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Adobe Employee ,
Aug 02, 2023 Aug 02, 2023

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Hi @Steve K Walker , the "hide" option is still present. Since you're on a macOS machine, if you click on the "red" close button at the top left, that will hide the app. If you're quitting via cmd + Q, then that will cause the app to exit.

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Participant ,
Aug 03, 2023 Aug 03, 2023

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Thank you.

But this should be documented.
You've significantly changed the app's behaviour without telling users how it's changed.

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Adobe Employee ,
Aug 03, 2023 Aug 03, 2023

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Sure, we can get this documented. Removing the additional prompt has been a request we've gotten multiple times which is why we removed it when someone chooses to quit the app.

 

For reference, here's the other side of this 🙂

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Participant ,
Aug 03, 2023 Aug 03, 2023

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Ah !!
Maybe it should be a Preference?
You've changed the behaviour for one user's request (or were there more?) — there may be more like me who don't know how to get it working again.
The first place I looked was the Preferences — to see if it was now an option that could be turned on or off.

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Adobe Employee ,
Aug 03, 2023 Aug 03, 2023

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There were lots more people complaining about the previous behavior for a while 🙂 There were some technical constraints that needed to get resolved first. With that dialog we had previously, we were not being consistent with how other apps behave on macOS (and what Apple specifies). Typically, when using cmd + Q, it's a quit action. Closing the window is a hide action. There's some apps that will also quit if no windows/docs are open.

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Community Expert ,
Aug 04, 2023 Aug 04, 2023

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@Kalvyn Rasquinha 

 

unrelated question: some users are reporting lock icons next to some of their cc desktop app shortcuts

kglad_0-1691154271081.png

 

 

 

so you know what those locks indicate?

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Adobe Employee ,
Aug 10, 2023 Aug 10, 2023

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Hey @kglad , the "lock" indicates that their plan no longer contains an entitlement to that app. If they click on the app mnemonic, they will be presented with a way to get the entitlement.

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Community Expert ,
Aug 10, 2023 Aug 10, 2023

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@Kalvyn Rasquinha 

 

rhank you very much!

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Community Beginner ,
Oct 08, 2023 Oct 08, 2023

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You didn't answer the part about being able to Hide the app WITHOUT it appearing in the app switcher.  Sure, I can manually hide CC via Cmd-H but then its icon is there in the app switcher when before this change the app would be "hidden" but NOT show its icon in the app switcher.  I don't mind the app running in the background, but it is an (minor, but existing) annoyance to have it cluttering the switcher.  Between this, the flopped Express rollout, and LrC library files going missing, Adobe is really losing my trust.

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Community Expert ,
Oct 08, 2023 Oct 08, 2023

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quit the cc app

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Participant ,
Oct 08, 2023 Oct 08, 2023

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This is an unhelpful answer — why bother?
As a Community Expert you should put in more effort.

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Community Expert ,
Oct 08, 2023 Oct 08, 2023

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that wasn't a response to you

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Participant ,
Oct 08, 2023 Oct 08, 2023

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Still invalid.

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Participant ,
Oct 08, 2023 Oct 08, 2023

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Kalvyn Rasquinha did answer this — it was my original question before the thread was hijacked.
You can check the answers above for the one marked correct.
Or you can just close CC using the Red Check button instead of CMD-H.

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Adobe Employee ,
Oct 26, 2023 Oct 26, 2023

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LATEST

Hi @jamesr78070053 , you can click on the red button on the top left of the app window to close the window (instead of hiding it) to prevent it from showing in the app switcher. That behavior has not changed.

 

What issues are you having with Express and Lightroom Classic?

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Community Expert ,
Aug 03, 2023 Aug 03, 2023

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<moved from cc desktop bugs>

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