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Crash recurrent de Node sur thread VulcanMsgRecv

New Here ,
Jun 28, 2024 Jun 28, 2024

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Bonjour,

J'adresse ce message a la communauté et à Adobe en raison de crash intempestifs et récurrents du process Node sur le thread VulcanMsgRecv. Ce rapport de crash (voir ci-dessous) apparaît sans aucune raison et sans qu'une application Adobe soit lancée, ni même aucune autre application. Il y à t'il moyen de faire quelque chose pour éviter ce désagrément qui provient visiblement de CCLibrary ?

 

En vous remerciant,

 

--jyk

 

-------------------------------------
Translated Report (Full Report Below)
-------------------------------------
 
Process:               node [29343]
Path:                  /Library/Application Support/Adobe/*/CCLibrary.app/Contents/MacOS/CCLibrary
Identifier:            node
Version:               ???
Code Type:             X86-64 (Native)
Parent Process:        launchd [1]
User ID:               502
 
Date/Time:             2024-06-28 19:34:21.6110 +0200
OS Version:            macOS 14.5 (23F79)
Report Version:        12
Bridge OS Version:     8.5 (21P5077)
Anonymous UUID:        3C15BB65-5065-C304-ADB7-D73472A8A6DF
 
 
Time Awake Since Boot: 110000 seconds
 
System Integrity Protection: enabled
 
Crashed Thread:        4  VulcanMsgRecv
 
Exception Type:        EXC_BAD_ACCESS (SIGSEGV)
Exception Codes:       KERN_INVALID_ADDRESS at 0x00005582b31484f0
Exception Codes:       0x0000000000000001, 0x00005582b31484f0
 
VM Region Info: 0x5582b31484f0 is not in any region.  Bytes after previous region: 46925529253105  Bytes before following region: 11533277690640
      REGION TYPE                    START - END         [ VSIZE] PRT/MAX SHRMOD  REGION DETAIL
      Memory Tag 255           2ad4ff900000-2ad4ff940000 [  256K] rw-/rwx SM=PRV  
--->  GAP OF 0x352b006c0000 BYTES
      MALLOC_NANO              600000000000-600020000000 [512.0M] rw-/rwx SM=PRV  
 
Thread 0::  Dispatch queue: com.apple.main-thread
0   ngllibmanager.node                   0x113038fd0 __cxx_global_array_dtor + 0
1   libsystem_c.dylib                0x7ff813db1231 __cxa_finalize_ranges + 402
2   libsystem_c.dylib                0x7ff813db1052 exit + 35
3   node                                 0x10403bbb4 node::DefaultProcessExitHandler(node::Environment*, int) + 68
4   node                                 0x1040a2687 node::Environment::Exit(int) + 343
5   node                                 0x1042fe9d8 v8::internal::FunctionCallbackArguments::Call(v8::internal::CallHandlerInfo) + 216
6   node                                 0x1042fe4ab v8::internal::MaybeHandle<v8::internal::Object> v8::internal::(anonymous namespace)::HandleApiCallHelper<false>(v8::internal::Isolate*, v8::internal::Handle<v8::internal::HeapObject>, v8::internal::Handle<v8::internal::HeapObject>, v8::internal::Handle<v8::internal::FunctionTemplateInfo>, v8::internal::Handle<v8::internal::Object>, v8::internal::BuiltinArguments) + 555
7   node                                 0x1042fdbbf v8::internal::Builtin_HandleApiCall(int, unsigned long*, v8::internal::Isolate*) + 255
8   node                                 0x104c5aeb9 Builtins_CEntry_Return1_DontSaveFPRegs_ArgvOnStack_BuiltinExit + 57
9   node                                 0x104bdee10 Builtins_InterpreterEntryTrampoline + 208
10  node                                 0x104bdee10 Builtins_InterpreterEntryTrampoline + 208
11  node                                 0x104bdee10 Builtins_InterpreterEntryTrampoline + 208
12  node                                 0x104cab531 Builtins_PromiseFulfillReactionJob + 49
13  node                                 0x104c0427b Builtins_RunMicrotasks + 635
14  node                                 0x104bdd343 Builtins_JSRunMicrotasksEntry + 131
15  node                                 0x1043cbf7b v8::internal::(anonymous namespace)::Invoke(v8::internal::Isolate*, v8::internal::(anonymous namespace)::InvokeParams const&) + 2939
16  node                                 0x1043cc523 v8::internal::(anonymous namespace)::InvokeWithTryCatch(v8::internal::Isolate*, v8::internal::(anonymous namespace)::InvokeParams const&) + 83
17  node                                 0x1043cc711 v8::internal::Execution::TryRunMicrotasks(v8::internal::Isolate*, v8::internal::MicrotaskQueue*, v8::internal::MaybeHandle<v8::internal::Object>*) + 81
18  node                                 0x1043f7c4b v8::internal::MicrotaskQueue::RunMicrotasks(v8::internal::Isolate*) + 315
19  node                                 0x1043f8481 v8::internal::MicrotaskQueue::PerformCheckpoint(v8::Isolate*) + 97
20  node                                 0x104036bfb node::InternalCallbackScope::Close() + 251
21  node                                 0x1040367de node::InternalCallbackScope::~InternalCallbackScope() + 14
22  node                                 0x1040a0f69 node::Environment::RunTimers(uv_timer_s*) + 889
23  node                                 0x104bb9aa6 uv__run_timers + 54
24  node                                 0x104bbe427 uv_run + 247
25  node                                 0x104037773 node::SpinEventLoop(node::Environment*) + 307
26  node                                 0x104148b56 node::NodeMainInstance::Run() + 198
27  node                                 0x1040c848c node::LoadSnapshotDataAndRun(node::SnapshotData const**, node::InitializationResult const*) + 476
28  node                                 0x1040c8733 node::Start(int, char**) + 643
29  dyld                              0x7ff813b53366 start + 1942
 
Thread 1:
0   libsystem_kernel.dylib            0x7ff813e9f34a semaphore_wait_trap + 10
1   node                                 0x104bcd2b0 uv_sem_wait + 16
2   node                                 0x1041f2cb3 node::inspector::(anonymous namespace)::StartIoThreadMain(void*) + 19
3   libsystem_pthread.dylib          0x7ff813edf18b _pthread_start + 99
4   libsystem_pthread.dylib          0x7ff813edaae3 thread_start + 15
 
Thread 2::  Dispatch queue: com.apple.root.default-qos
0   libsystem_kernel.dylib            0x7ff813e9f3ce mach_msg2_trap + 10
1   libsystem_kernel.dylib            0x7ff813eadc88 mach_msg2_internal + 84
2   libsystem_kernel.dylib            0x7ff813ea6510 mach_msg_overwrite + 653
3   libsystem_kernel.dylib            0x7ff813e9f6bd mach_msg + 19
4   CoreFoundation                    0x7ff813fbc1c5 __CFRunLoopServiceMachPort + 143
5   CoreFoundation                    0x7ff813fbac35 __CFRunLoopRun + 1371
6   CoreFoundation                    0x7ff813fba112 CFRunLoopRunSpecific + 557
7   CoreFoundation                    0x7ff814035b9e CFRunLoopRun + 40
8   libdispatch.dylib                0x7ff813d3cac6 _dispatch_call_block_and_release + 12
9   libdispatch.dylib                0x7ff813d3ddbc _dispatch_client_callout + 8
10  libdispatch.dylib                0x7ff813d4061b _dispatch_queue_override_invoke + 961
11  libdispatch.dylib                0x7ff813d4d0ab _dispatch_root_queue_drain + 328
12  libdispatch.dylib                0x7ff813d4d84f _dispatch_worker_thread2 + 152
13  libsystem_pthread.dylib          0x7ff813edbb43 _pthread_wqthread + 262
14  libsystem_pthread.dylib          0x7ff813edaacf start_wqthread + 15
 
<redacted-kglad>
 
Model: iMacPro1,1, BootROM 2022.100.22.0.0 (iBridge: 21.16.5077.0.0,0), 10 processors, 10-Core Intel Xeon W, 3 GHz, 128 GB, SMC 
Graphics: Radeon Pro Vega 64, Radeon Pro Vega 64, PCIe, 16 GB
Display: iMac, Retina 5K (5120 x 2880), Main, MirrorOff, Online
Memory Module: NODE 1/CPU1_DIMM_A0, 32 GB, DDR4, 2666 MHz, Micron, 36ASF4G72PZ-2G6D2
Memory Module: NODE 1/CPU1_DIMM_B0, 32 GB, DDR4, 2666 MHz, Micron, 36ASF4G72PZ-2G6D2
Memory Module: NODE 1/CPU1_DIMM_C0, 32 GB, DDR4, 2666 MHz, Micron, 36ASF4G72PZ-2G6D2
Memory Module: NODE 1/CPU1_DIMM_D0, 32 GB, DDR4, 2666 MHz, Micron, 36ASF4G72PZ-2G6D2
AirPort: spairport_wireless_card_type_wifi (0x14E4, 0x7BF), wl0: Jul 10 2023 12:30:19 version 9.30.503.0.32.5.92 FWID 01-88a8883
AirPort: 
Bluetooth: Version (null), 0 services, 0 devices, 0 incoming serial ports
Network Service: Ethernet, Ethernet, en0
Network Service: Wi-Fi, AirPort, en1
PCI Card: pci1bb1,5012, NVM Express Controller, Thunderbolt@185,0,0
PCI Card: pci8086,15f0, USB eXtensible Host Controller, Thunderbolt@184,0,0
USB Device: USB30Bus
USB Device: USB DISK
USB Device: USB31Bus
USB Device: T2Bus
USB Device: Headset
USB Device: Ambient Light Sensor
USB Device: FaceTime HD Camera (Built-in)
USB Device: Apple T2 Controller
Thunderbolt Bus: iMac Pro, Apple Inc., 41.5
Thunderbolt Bus: iMac Pro, Apple Inc., 41.5
Thunderbolt Device: Rugged SSD Pro, LaCie, 3, 50.4
TOPICS
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Community Expert ,
Jun 28, 2024 Jun 28, 2024

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reset the cc desktop app by making sure it's in the foreground, then press:

Win: Ctrl + Alt + R
Mac: Cmd + Opt + R


if that fails, repair per https://helpx.adobe.com/download-install/kb/creative-cloud-install-stuck.html


if that fails and you have windows, open your control panel > add/remove programs > cc desktop app > repair

if that fails, uninstall using the correct uninstaller from https://helpx.adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.html#sa_src=web-mes... and then reinstall using*


if that fails, do a clean cc install carefully following each applicable step:

uninstall every cc app including preferences per https://helpx.adobe.com/creative-cloud/help/uninstall-remove-app.html

then uninstall the cc desktop app, again using the correct uninstaller per https://helpx.adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.html#sa_src=web-mes...

clean your computer of cc files per http://www.adobe.com/support/contact/cscleanertool.html

check for, and if available, update your os

if windows is your os, repair all ms visual c++ versions that can be repaired (use google if you don't know how to do this)

if windows is your os update your ms visual c++, if it can be updated (use google if you don't know how to do this)

restart your computer (don't skip this)

reinstall the cc desktop app using the "alternative download links" at the bottom of the page at https://helpx.adobe.com/download-install/kb/creative-cloud-desktop-app-download.html

use the desktop app to install your cc programs/trials>

if that fails, you probably have a corrupt user account. google your os and how to create a new one.

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