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creative cloud doest work,infinity load page

Mariana323838223g3l
New Here ,
Sep 19, 2023 Sep 19, 2023

i cant open any app from creative cloud it shows initialization page, which doesnt changeСнимок экрана 2023-09-19 144727.png

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App installs and updates , Others
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kglad Community Expert
Community Expert ,
Sep 19, 2023 Sep 19, 2023

https://helpx.adobe.com/creative-cloud/kb/creative-cloud-app-doesnt-open.html

 

<moved from cc desktop bugs>

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Shivangi_Gupta Adobe Employee
Adobe Employee ,
Sep 19, 2023 Sep 19, 2023
LATEST

Hi @Mariana323838223g3l,

We're sorry for the trouble. In addition to the article shared by @kglad, you can also check out: https://helpx.adobe.com/download-install/kb/cc-sign-in-prompt.html

Let us know if you get any issues.

 

Regards,

Shivangi

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Resources
Getting Started
Getting Started
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System Requirements Creative Cloud (all products)
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System Requirements Creative Cloud desktop app
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Installing on a new computer
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Creative Cloud desktop app FAQ
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Why do I need Adobe background processes?
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Troubleshooting
Uninstall the Creative Cloud desktop app
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Unable to download the Creative Cloud desktop app installer
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Creative Cloud desktop app closes immediately after launch
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File Sync - Unable to sync files
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File Sync - Unable to turn on sync files
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File Sync - maximum number of files and folders supported
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Using your membership
Manage apps and services with the Creative Cloud desktop app
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Turn Creative Cloud notifications on or off
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Find how much cloud storage you have
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Cloud Storage, delete files
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How do I upgrade my cloud storage?
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Update Creative Cloud apps
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