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Error de sincronización de Bibliotecas creative cloud

New Here ,
Oct 07, 2023 Oct 07, 2023

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Captura de Pantalla 2023-10-07 a la(s) 12.59.57 p. m..pngExclente dia para la comunidad. Alguien sabe como solucionar este problema en Mac desde ya les agradezco

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App installs and updates

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Community Expert ,
Oct 07, 2023 Oct 07, 2023

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reset your cc desktop app.  if that fails 

 

1. Delete all folders that start with “CC_LIBRARIES_PANEL_EXTENSION_xx_xx_xx” in this location:

 

WIN: C:\Program Files (x86)\Common Files\Adobe\CEP\extensions

MAC: Macintosh HD⁩ ▸ ⁨Library⁩ ▸ ⁨Application Support⁩ ▸ ⁨Adobe⁩ ▸ ⁨CEP⁩ -> extensions

 

2. Follow the steps of Solution 2 in this article: https://helpx.adobe.com/creative-cloud/kb/libraries-panel-not-working.html

 

Before trying the steps - please, make sure you killed the CCLibraries process in Task Manager / Activity Monitor, as well as you have quit all Adobe related products.

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