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This Martin
This Martin
Inspiring
Nov 11, 2022 9:05 AM UTC
Answered

Error message “CCXProcess.app is damaged and can’t be opened" after installing Ventura 13.0.1

Hi,

 

I am constantly getting the message "CCXProcess.app is damaged and can’t be opened" on my Intel iMac 2019 since I installed Ventura 13.0.1 on it.

 

Is there any way to solve this? Thanks.

 

Martin

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This Martin
This MartinCorrect answer
Inspiring
Nov 17, 2022 10:40 AM UTC

not helpful at all...as the CCXProcess gets stopped, once you ok he error message. The error messssage will pop up later on again.


Actually Ventura was blocking the loading because the CCXProcess.app is not signed properly by Adobe. Once you manully accept CCXProcess.app as safe in the Ventura system settings all is well. 

 

A bit embarassing that no Adoüe support person has figured that out. 

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11 replies

miguelmenendez
miguelmenendez
Participant
Apr 3, 2023 7:50 AM UTC

After multiple CCXProcess errors at startup on MACOS Ventura 13.2.1. I uninstalled the Adobe Creative Cloud version (including CCXProcess), installed the latest Creative Cloud Installer 5.10.0.573 and MACOS Ventura 13.3 and the errors stopped.

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kglad
Community Expert
kgladCommunity Expert
Community Expert
Apr 3, 2023 2:04 PM UTC

thanks for that info, @miguelmenendez 

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Community Expert
Manan JoshiCommunity Expert
Community Expert
Nov 11, 2022 10:52 AM UTC

To start with check the following link to see the apps installed on your MAC are supported by Ventura OS or not

https://helpx.adobe.com/download-install/kb/macos-ventura-compatability-common-issues.html

-Manan

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-Manan
This Martin
This MartinAuthor
Inspiring
Nov 11, 2022 11:07 AM UTC

they are supported

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This Martin
This MartinAuthorCorrect answer
Inspiring
Nov 17, 2022 10:40 AM UTC

not helpful at all...as the CCXProcess gets stopped, once you ok he error message. The error messssage will pop up later on again.


Actually Ventura was blocking the loading because the CCXProcess.app is not signed properly by Adobe. Once you manully accept CCXProcess.app as safe in the Ventura system settings all is well. 

 

A bit embarassing that no Adoüe support person has figured that out. 

Translate
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