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How to migrate from personal to Enterprise account without losing anything?

Contributor ,
Mar 01, 2023 Mar 01, 2023

I have spend several days trying to figure out how to migrate my personal Adobe Creative Cloud account over to an Enterprise that has become available from my employer (Educator).   But I haven't been able to find any clear procedure on how to do this safely.  I had a few chats with Adobe help, but they didn't provide me with much detail. 

 

I'm unclear what I'm at risk of losing when I migrate.  And how to protect my existing setup.

- will I lose my custom settings & colour libraries (Photoshop & Premiere in particular)?

- will I lose filters/luts previously installed?

- is it reversible if it doensn't work?

 

Appreciate any suggestions.

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correct answers 1 Correct answer

Adobe Employee , Mar 02, 2023 Mar 02, 2023

Hi @Myphototrail,

 

Thanks for reaching out. In addition to the suggestion provided by @kglad, you can also try the steps mentioned in this article and see if that helps: https://helpx.adobe.com/enterprise/kb/transfer-assets.html

 

Let us know if that helps.

 

Regards,

Tarun

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Community Expert ,
Mar 01, 2023 Mar 01, 2023

you should download your personal files so they're available locally. then copy them to you enterprise's sync folder.

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Contributor ,
Mar 03, 2023 Mar 03, 2023

thanks for reply.  But I'm looking for a detailed guide.  The Adobe guide (linked below) is not detailed enough and only seems to address moving specific types of assets, not everything associated with all the various apps in Creative Cloud.

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Adobe Employee ,
Mar 02, 2023 Mar 02, 2023

Hi @Myphototrail,

 

Thanks for reaching out. In addition to the suggestion provided by @kglad, you can also try the steps mentioned in this article and see if that helps: https://helpx.adobe.com/enterprise/kb/transfer-assets.html

 

Let us know if that helps.

 

Regards,

Tarun

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Contributor ,
Mar 03, 2023 Mar 03, 2023

thanks for link.  I went through that, but it only seems to address how to move specific types of assets, not everything.  I wish the guide was more detailed.  I don't want to risk screwing up my existing account so I might just have to give up on this.

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Community Expert ,
Mar 03, 2023 Mar 03, 2023
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@Myphototrail 

 

download everything cc to a local device.  then you can be assured you'll have access to  your files.

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