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2

No way to un-install Beta

Explorer ,
Apr 05, 2023 Apr 05, 2023

I am not interested in being an unpaid beta tester for Adobe.

So when I found Creative Cloud Desktop launching straight to Beta, I checked Help for how to get out. It said to use the three dots for More on Beta Apps and there would be an uninstall option.

Never minding that I should not have had to look this up in the first place:

1) There is no three-dots icon for all beta apps together; you would have to take this step for each individual app, and not all of them even have a three-dots icon.

2) The three-dots icon actually does not lead you to an uninstall option. So I'm just stuck.

Thanks but no thanks, Adobe. Beta should be an opt-in, not a matter of coercion.

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correct answers 1 Correct answer

Adobe Employee , Apr 12, 2023 Apr 12, 2023

Hi Wienke,

 

judging by serious problems that other users are having with this new version/update of Creative Cloud.

To clarify, there was no new version/update of Creative Cloud that was released last week. New content was being shown.

 

And I'm rather unhappy to learn, through all this hubbub, that, even when I have no Adobe product at all running, Creative Cloud is running anyway, and is eating into my CPU/memory resources.

This is an existing issue not related to the Home tab. We're acti

...
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Adobe Employee ,
Apr 12, 2023 Apr 12, 2023

Hi Wienke,

 

judging by serious problems that other users are having with this new version/update of Creative Cloud.

To clarify, there was no new version/update of Creative Cloud that was released last week. New content was being shown.

 

And I'm rather unhappy to learn, through all this hubbub, that, even when I have no Adobe product at all running, Creative Cloud is running anyway, and is eating into my CPU/memory resources.

This is an existing issue not related to the Home tab. We're actively working on it. With the 5.10 release, we've addressed a couple processes to not consume resources when no apps are running. More to come this year.

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Community Expert ,
Apr 12, 2023 Apr 12, 2023

a substantial cc app "purpose", and alot of that background stuff, is for cc files syncing and sharing.

 

i know that doesn't apply to alot of us, but customization of adobe installs and processes has never been an adobe priority.

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Explorer ,
Apr 12, 2023 Apr 12, 2023

Given how NONE of the people I've asked (mostly in the photography/videography forums) have the slightest interest in using CC for file storage (simply because in its current form it cannot replace neither onedrive nor dropbox, which we need anyways for our customers), perhaps the best solution for Adobe would be to spin off CC Synchronizer into a separate installable app, and let the users who have zero interest in it skip the resource drain it currently is? I suppose one way for Adobe to spin this, is as a "green development" because they reduce the global power consumption by shutting off power waste. However, a way to force the point, would of course be to go to the currently panicking media (panicking because they are loosing clickbait to write about) and give them the story "Adobe is causing XXX tons of CO2 per year because of YYY". Preferrably with a similar list of other companies causing CO2 emissions simply by their bloat, multiplied by number of installs... Green issues asides, there's also a cost issue. With the current power costs, we must factor in the added costs of having Adobe CC wasting cpu resources and the power drain that causes. That is still a PR nightmare unless Adobe decides to get out in front of it. For once.

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Community Expert ,
Apr 12, 2023 Apr 12, 2023

you can make suggestions to adobe here:

 

for applicable apps, use https://helpx.adobe.com/ie/x-productkb/global/how-to-user-voice.html

 

 

for others, use https://www.adobe.com/products/wishform.html

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Explorer ,
Apr 12, 2023 Apr 12, 2023

As I have pointed out to you earlier, those suggestion forms have negative value. Adobe has historically only used them for more whistles and bells to add, and ignored any attempt at reducing bloat for the customers that want the bloat optional (which is the majority).

I have personally found that public humiliation has been a lot more efficient to get such organizations to combat their own inertia.

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Community Expert ,
Apr 12, 2023 Apr 12, 2023
LATEST

ok

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