• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
1

Not all Apps that are installed are listed under All apps -> Installed

New Here ,
Sep 20, 2023 Sep 20, 2023

Copy link to clipboard

Copied

At my Windows 10 64 bit CC Application (Version 6.0.0.571) are not all apps that I have installed listed under "Installed". 

The apps Acrobat, InDesign and Media Encoder are listed. But the apps Premiere Pro, Lightroom Classic, After Effects and Photoshop Beta are not listed under that point.

 

Here are some screenshots.

 

ACC_Installed.pngProgram_Folder_Adobe.png

TOPICS
App installs and updates

Views

170

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Sep 20, 2023 Sep 20, 2023

Copy link to clipboard

Copied

reset the cc desktop app by making sure it's in the foreground, then press:

Win: Ctrl + Alt + R
Mac: Cmd + Opt + R

if that fails, sign out and then back in to your cc desktop application, http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

 

if that fails, restart your computer

 

if that fails, re-install the apps listed (over your current install) as installable in your cc desktop app.

 

<moved from cc desktop bugs>

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Nov 19, 2023 Nov 19, 2023

Copy link to clipboard

Copied

LATEST

Hi @name Fahrten , did you install  Premiere Pro, Lightroom Classic, and After Effects using the Creative Cloud desktop app?

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines