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12

Please STOP all the application pop-ups

Community Beginner ,
Nov 18, 2024 Nov 18, 2024

In the last several Creative cloud app updates,  Adobe seems keen on badgering us with their new features and products.

 

News Flash! we already bought the product, stop trying to sell us.

 

All the pop-ups are just a time-sucking annoyance. Maybe the software and marketing people at Adobe have lots of time to kill, but those of us paying for the product just want to use it to get our work done. There needs to be a preference setting in every CC application to turn-off current and future feature and marketing pop-ups and introductions.

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App installs and updates , Others
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Community Expert ,
Nov 18, 2024 Nov 18, 2024

do have that communication option selected in your cc desktop app?

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Community Beginner ,
Nov 18, 2024 Nov 18, 2024

All notifications are turned OFF. There is no selection to stop pop-ups in any application.

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Community Expert ,
Nov 18, 2024 Nov 18, 2024

i have acrobat, animate, photoshop and audition installed and have auto updates disabled.

 

i haven't noticed any popups other than a (non-intrusive) cc app popup in the corner of my display that updates are available when i restart my computer.

 

are you seeing something else?

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Community Beginner ,
Nov 18, 2024 Nov 18, 2024

The issue is with updates. If we want to keep our apps up-to-date, every time there is a new update, all the pop-ups reappear, and notification settings get reset. There should be an option to turn off the new feature pop-up. Even if you decline the intro videos and initial pop-ups, every time you click on a new tool group or save dialogue there are fresh pop-ups telling us about new features that we are not  trying to use.

 

It seems like Adobe is so proud of their AI work that it doesn't occur to them, that as creatives, the idea that their IA is going to learn from our work to put us out of business might not be a good thing.

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Community Expert ,
Nov 18, 2024 Nov 18, 2024

do you have a teams or enterprise subscription?

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Community Beginner ,
Nov 18, 2024 Nov 18, 2024

No. I'm a one man show.

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Community Expert ,
Nov 18, 2024 Nov 18, 2024

i have an individual subscription too and don't see that.  i don't know why you do.

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Community Beginner ,
Nov 18, 2024 Nov 18, 2024

Have you updated to the next version? as soon as you do, even if you save you preferences, it treats you like a new user. I just opened the new version of InDesign, and every time I chnaged tools or did something new it opened a pop-up or dialog box that I had to click "Got it" before I could actualy do the work.

 

I've save the next few as screen shots and post them.

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Community Expert ,
Nov 18, 2024 Nov 18, 2024

which version of the cc desktop app do you think is problematic?

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New Here ,
Dec 20, 2024 Dec 20, 2024

I fully agree about the #*&@ pop-ups. EVERY time I open Photoshop there is a lock-and-block popup that shows up, and checking the "do not remind for 30 days" box does absolutely nothing. I open the program many times a day, and have gone so far as to upgrade and then cancel to see if that worked. It's been going on since the good Friday sale and I assumed that if I just put up with it for that month it would go away. WRONG. new ad now. 
I have a rule that I don't buy things where I've been harassed to buy.  ie: I will never use Go Daddy service since they were the worst. Photoshop is just about taking that honor at this point. 

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Community Expert ,
Dec 20, 2024 Dec 20, 2024

the photoshop issue is different.  check the ps forum for the thread with these complaints.

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New Here ,
Apr 18, 2025 Apr 18, 2025

I unisnstaled all the adobe apps and the pop up is still there!

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Community Expert ,
Apr 18, 2025 Apr 18, 2025

copy and paste here a screenshot of the popup you're seeing.

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Explorer ,
Jun 26, 2025 Jun 26, 2025

Me: Daily user of Adobe apps for 20 years

Adobe huge popups after every minor update since 2024: use the lasso tool to lasso stuff - derp-a-derp. 

Adobe settings menu: (crickets)

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Community Beginner ,
Aug 02, 2025 Aug 02, 2025

Nobody here who has complained has, as of yet, posted a single screenshot. They evidently don't appear as frequently as you purport.

Remember to tag me when responding to me in case I'm not subscribed to the thread.
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Community Expert ,
Aug 02, 2025 Aug 02, 2025

i see notices about updates etc up to once per day.  they're innocuous small messages on the lower left of my monitor.

 

is that the complaint? 

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New Here ,
Aug 13, 2025 Aug 13, 2025
LATEST

I guess the support staff is incapable of fixing this issue. Nothing new there.

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