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Troubleshooting Exit Code 176

Community Beginner ,
May 23, 2024 May 23, 2024

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I had PS, AI, ID on a drive that crashed. I have since removed the drive. I changed my install directory to D.

Any time I try to download any of the above I get Exit Code 176.

I have gone through and tried all kinds of fixes to no avail.

I did try to install AE on D and it worked (granted my PC barely can sustain but still installs).
But trying to install any of the software I had before just results below.

I am open to trying anything new or old that I may have missed.

Thanks!

Exit Code: 176 -------------------------------------- Summary -------------------------------------- - 2 fatal error(s), 0 error(s), 9 warnings(s) FATAL: Can't install to a network location FATAL: Error occurred in install product workflow with error code 176 error message WARN: GetIEProxyInfo - Failed to get proxy for the url, error:12180 WARN: GetIEProxyInfo - Failed to get proxy for the url, error:12180 WARN: GetIEProxyInfo - Failed to get proxy for the url, error:12180 WARN: GetIEProxyInfo - Failed to get proxy for the url, error:12180 WARN: GetIEProxyInfo - Failed to get proxy for the url, error:12180 WARN: GetIEProxyInfo - Failed to get proxy for the url, error:12180 WARN: GetIEProxyInfo - Failed to get proxy for the url, error:12180 WARN: GetIEProxyInfo - Failed to get proxy for the url, error:12180 WARN: GetIEProxyInfo - Failed to get proxy for the url, error:12180 -------------------------------------------------------------------------------------
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App installs and updates , Files and libraries , Others

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correct answers 1 Correct answer

Community Beginner , May 23, 2024 May 23, 2024

Deleting caps files did the trick!

 

Delete files in caps:

Windows: C>Program files or Program files(x86)>Common files>Adobe>Caps
Mac OS X : Macintosh HD>Library>Applciation support>Adobe>Caps.

 

Original thread: https://community.adobe.com/t5/photoshop-ecosystem-discussions/i-can-t-install-photoshop-error-176/td-p/13846487

 

Thank you kglad for the help as well!

As usual for me, the soultion is found AFTER asking for help.

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Community Expert ,
May 23, 2024 May 23, 2024

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what directory on your d drive is the install directory?

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Community Beginner ,
May 23, 2024 May 23, 2024

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D:\Adobe

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Community Expert ,
May 23, 2024 May 23, 2024

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does your cc desktop app still show any apps installed on that previously used (crashed) hard drive?  and was that hard drived also named D?

 

if NOT, reset the cc desktop app by making sure it's in the foreground, then press:

Win: Ctrl + Alt + R
Mac: Cmd + Opt + R

then restart your computer and retry installing.

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Community Beginner ,
May 23, 2024 May 23, 2024

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Right before i submited my post, i saw the Caps fix.

 

I posted before trying it. I am at 5% install right now which is way more than usual.

 

If that fails, I will be trying this next. Thank you for your help!

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Community Expert ,
May 23, 2024 May 23, 2024

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sure.  keep us updated.

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Community Beginner ,
May 23, 2024 May 23, 2024

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Deleting caps files did the trick!

 

Delete files in caps:

Windows: C>Program files or Program files(x86)>Common files>Adobe>Caps
Mac OS X : Macintosh HD>Library>Applciation support>Adobe>Caps.

 

Original thread: https://community.adobe.com/t5/photoshop-ecosystem-discussions/i-can-t-install-photoshop-error-176/t...

 

Thank you kglad for the help as well!

As usual for me, the soultion is found AFTER asking for help.

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Community Expert ,
May 23, 2024 May 23, 2024

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thanks for the solution and update!

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