I can't install Photoshop error 176

[Saul Rosario]

I can't install Photoshop on my computer due to error 176, It tells me: Error code 176: Cannot install to a network drive

[jane-e]

@Saul Rosario 

Error code 176 indicates that you are trying to install the app on a network drive. The solution is to select another install location in your device preferences, and install the app again.

https://helpx.adobe.com/creative-cloud/kb/troubleshoot-download-install-logs.html#error176

This is not a developer question, so I have moved your post to the Photoshop forum for you.

Jane

[Saul Rosario]

I have already done everything following each instruction and the error continues, I even uninstalled my Creative Cloud, I changed the installation location in preferences and nothing. The problem continues I don't know what to do help

[jane-e]

I have already done everything

By @Saul Rosario

You can't install Photoshop on a network drive. Try installing it on your C : drive.

Jane

[Saul Rosario]

I have already tried friend, I have tried everything and the error continues

[jane-e]

@Saul Rosario 

Contact Adobe Customer Care for assistance. They can look at your computer. Try the link to auto-open the Chat:
https://helpx.adobe.com/contact.html?rghtup=autoOpen  
Type "agent"

If your browser is blocking the Chat window, try the steps here:
https://community.adobe.com/t5/creative-cloud-services/how-to-contact-adobe-support/td-p/11875703  

You can also send a tweet to @AdobeCare.

Do not reply to PMs, which are likely to be scammers.

~ Jane

[Saul Rosario]

Thanks

[Garth5CD1]

any luck with this? im running into the same problem, even when installing into my C drive..

[ellojamie]

I am also running into this problem. It is as if it has desynced with my computer

[jane-e]

@Garth5CD1 and @ellojamie 

What happened when you contacted Adobe Customer Care?

Jane

[ellojamie · Accepted solution]

Hey Jane, 

I didn't get that far, however I did come across another post which had the solution to this issue. 

Delete files in caps:

Windows: C>Program files or Program files(x86)>Common files>Adobe>Caps
Mac OS X : Macintosh HD>Library>Applciation support>Adobe>Caps.

As soon as I did this, creative cloud installed both Photoshop and Lightroom and recognised again that I had previous versions on my PC, and updated them. This meant my preferences and set-up remained. 

Hope this helps those who come across this issue. 

There seem to be multiple threads on this same issue, so this should be the solution when running into the problem when installing locally. 

[Garth5CD1]

for me, there is no caps folder/file, still not sure whats not working..

[Garth5CD1]

nevermind im dumb, he meant all the files starting with capital letters. Apologies!

[Garth5CD1]

ok nvm it still isnt working'

[jane-e]

nevermind im dumb, he meant all the files starting with capital letters. Apologies!

By @Garth5CD1

No, he meant a file with the name "caps". If you are on macOS, the library file is a hidden file and you have to show hidden files. There are also multiple library files. If you are still having trouble, contact Adobe Customer Care with the above instructions.

Jane

[TacoMonkeyGod]

Thank you, you are my hero!

[searslux]

for me it was in the x86 Folder. Thanks for posting this, worked instantly after I deleted the caps folder. I have my adobe stuff not installed on C but on a different drive. No problems so far. Yet I had to lose this drive for reasons. After that Photoshop would not install anywhere. 

[thomasz46359103]

ME TOO

[defaultnbsiqwnribhx]

You, my good sir, are an absolute LEGEND

[Red Chocolate]

I am also having this issue but it doesnt matter where i try to install it, every location is rejected. What do i do now?

[jane-e]

I am also having this issue but it doesnt matter where i try to install it, every location is rejected. What do i do now?

By @Red Chocolate

Have you contacted Adobe Customer Care for assistance? If not, scroll up to see the directions in the post dated 07 June 2023 earlier in this thread.

Jane

[Sleeper32403248hzzi]

I am also having this issue but it doesnt matter where i try to install it, every location is rejected. What do i do now?

By @Red Chocolate

For me following the instructions from @ellojamie fixed it for me:

Delete files in caps:

Windows: C>Program files or Program files(x86)>Common files>Adobe>Caps
Mac OS X : Macintosh HD>Library>Applciation support>Adobe>Caps.