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Question

Unable to sync, install sync component and try again. Error Code 145

Forum|Forum|1 year ago
August 10, 2024
2 replies
3271 views

Adobe Creative Cloud desktop app is not syncing. I receive an error message saying "Unable to sync, install sync component and try again. Error Code 145."

Troubleshooting Methods I have already tried and failed:

Resetting the Desktop App by Keeping it Foreground and pressing Cmd+Opt+R
Signout and login again
Uninstalled Software using both "adobe cleaner" and "adobe creative cloud uninstaller downloaded from the adobe website and reinstalling.

pls suggest me method out of this problem.

Note: Iam Using Macbook

This topic has been closed for replies.

S

Shamil HussainAuthor

Participating Frequently

Adobe Creative Cloud desktop app is not syncing. I receive an error message saying "Unable to sync, install sync component and try again. Error Code 145." his message pops up.

Troubleshooting Methods I have already tried and failed:

1) Tried Resetting the Desktop App by Keeping it Foreground and pressing Cmd+Opt+R

2) Tried Signout and login again

3) Tried uninstalling Software using both "adobe cleaner" and "adobe creative cloud uninstaller downloaded from the adobe website and reinstalling.

pls suggest me method out of this problem.

Note: Iam Using Macbook

kglad

Community Expert

please don't post duplicate messages.

S

Shamil HussainAuthor

Participating Frequently

great. do you know how they fixed the problem?

I didn't fully understand the process because they did it by remotely connecting to my system. They attempted to fix the issue by uninstalling and reinstalling the Creative Cloud app multiple times. I believe some files weren't cleared even when using the Adobe Cleaner app, and these files caused duplication issues when downloading the Creative Cloud app. They went into the root folder, renamed those files, and tried reinstalling the app. (they were doing a lot of other things in Keychain, finder etc but I Couldn't fully catch up with what those were). Finally, the problem was resolved, and my computer was successfully synced to Creative Cloud. Now I can use Adobe fonts and upload files to Adobe Cloud and Adobe libraries.

I ask for your understanding in case of any mistakes, as I am sharing this with my limited knowledge of the process.

kglad

Community Expert

when do you see that error?

S

Shamil HussainAuthor

Participating Frequently

When I hit the file tab on the Creative Cloud desktop app it start installing something and This error message pops up.

I am not able to use the adobe fonts also because of this issue

kglad

Community Expert

what url is linked to that error code in your message?

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