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Do not auto-update when on a metered network

Community Beginner ,
Mar 14, 2023 Mar 14, 2023

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If the user is on a metered connection, automatically disable updates to the Creative Cloud Desktop app and the individual Apps (Photoshop, Illustrator, etc.). 

 

Autoupdate is usually fine, but if the user is on a hotspot or metered network (e.g., working from home), the user probably wants to delay updating until they are on an unlimited connection. Yes, the user could turn off Autoupdate or prevent CC Desktop from booting at launch, but that shouldn't be necessary.

 

Apps like OneDrive and Outlook disable updating by default on metered networks, prompting the user to actively enable updates. It would be great if CC Desktop worked the same way.

 

(see this post from user marcoiosif with the same issue)

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App installs and updates

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2 Comments
New Here ,
Sep 06, 2023 Sep 06, 2023

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Exactly. This is important. Many people around the world have an 8 GB monthly mobile data plan and this can become a big issue for them. Please make the application pause all updates when on a metered connection.

 

Adobe Metered connection.png

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Adobe Employee ,
Nov 19, 2023 Nov 19, 2023

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Thanks for this suggestion @B D T and @aminsadeghi . I've added this to the product backlog.

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