• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
12

Please allow give us a way of throttling app updates/downloads in Creative Cloud

Community Beginner ,
Feb 29, 2024 Feb 29, 2024

Copy link to clipboard

Copied

I know it's been requested many times, and historically the request has been moved to "asset sync" or whatever. I'm hoping this time it will be understood before that happens. I am talking about app updates, not asset syncing.

 

Every time an Adobe product updates, it utilises the entire bandwidth, killing any other network connections in use.

 

I just got dropped off everything I was working on and had dramas with my housemates, all because Adobe decided to update every ap at once at LUNCHTIME.

I've been an Adobe user for over twenty years,... almost as long as Steam has had off-peak and throttled downloads in their platform. In fact, almost every major suite update management software has built-in throttling these days.

The fact Adobe still hasn't added this makes me want to find an alternative set of programs.

 

Could someone at least respond with a:

  1.  We are currently working on this
  2.  We have considered it but it's not in our roadmap yet
  3.  We will consider this, but acknowledge that you have asked for it
  4.  We considered it but think you can just suffer with what you've got, because we don't intend on improving the installer as that's not the product you're paying for.

 

At least one of those responses would be nice.

 

And I'd rather not hear "just turn off auto-update" as that is not a solution, so much as someone with reflux being told "just don't eat". We need the updates, but some of us have computers that are running near 24/7 and to shut everything else down just to update Adobe makes Adobe the problem.

Idea No status
TOPICS
App installs and updates

Views

242

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
3 Comments
Adobe Employee ,
Mar 04, 2024 Mar 04, 2024

Copy link to clipboard

Copied

Hi @w0lfling , it's between 1 and 2. It's on the roadmap and we've done some tests but we haven't started work to release it in a version just yet. Looking to add it this year.

Votes

Translate

Translate

Report

Report
Explorer ,
Jun 12, 2024 Jun 12, 2024

Copy link to clipboard

Copied

As has been reported by multiple Adobe Community users the Adobe CC update process can be particularly disruptive on low to medium bandwith internet connections, because Adobe CC just seems to hog the entire available bandwidth, rendering the entire home network useless for the duration of the update.

I have no idea about the network technicalities behind this, but I'm baffled by the observation that other bandwith intensive downloads, and services such as video streaming seem to be much more amenable to sharing available network bandwidth.

 

Whereas once Adobe CC updates start, even a miserable 128 kb MP3 stream in parallel starts to choke.

 

And as another user on this board recently wrote: 

There is nothing more infuriating than having to scrap a long update, because something came up that I needed the bare minimum internet for.

Votes

Translate

Translate

Report

Report
Adobe Employee ,
Jun 12, 2024 Jun 12, 2024

Copy link to clipboard

Copied

LATEST

Acknowledging your feedback, @Gintonic. We've started discussing how we improve this already. The current logic was done to optimize successful installation of the apps given their large size. In the past, we had found that download errors played a big role in our members not being able to successfully install/update their apps. In our desire to improve that for members, it looks like we over-optimized this workflow. The plan is to build capabilities for throttling.

 

For now, if your workflow allows, I'd recommend either using auto-update or scheduling the update for later (when you hover over the "Update" button, you should see a dropdown for "Later"). There's some smarts we've built in that will perform the updates when the machine is not in use.

Votes

Translate

Translate

Report

Report