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Scott Falkner
Community Expert
Community Expert
July 26, 2020
Question

35.7 MB of Cloud files that I cannot locate

  • July 26, 2020
  • 1 reply
  • 289 views

According the the Creative Cloud app my Cloud Storage is using 35.7 MB…

 

According to the Files section I have no content in Synced files, Cloud documents, and Mobile creations…

I also have no files in the Creative Cloud Files folder…

 

So where are those 35 MB of files? How do I delete them if I want the space?

This topic has been closed for replies.

1 reply

Inspiring
August 1, 2020

Hi Scott,

 

Could you please check the "Archive" section of Creative Cloud and see if it is empty.

 

Check this link to know, how to manage your files.

 

http://helpx.adobe.com/creative-cloud/help/sync-files.html

 

If the issue persists, please click the link below to contact Adobe staff to help : https://helpx.adobe.com/contact.html 

Be sure to remain signed in with your Adobe ID before accessing the link below

 

Thank you.