403 Error on Adobe Portfolio – Site Inaccessible for VPN Users (NordVPN)

Forum|Forum|8 months ago
June 30, 2025
1 reply
898 views

Hello,

Visitors using NordVPN receive a 403 Forbidden error when accessing my Portfolio site.

I’ve tested this across multiple devices and VPN servers.

This limits access to legitimate users. Can this be addressed?

VMT

Cloud storage web assets

Correct answer kglad

Yeah - also this is a new problem, Adobe Portfolio's did used to be visible (Nord) and now they're not.
I deal with businesses and govt. organisations that have a policy of using VPN across all their users. I'm sure many Adobe Porfolio users' potential customers also use them.

@johna76645166

portfolio questions: https://help.myportfolio.com/hc/en-us/requests/new?ticket_form_id=177168

portfolio faq: https://help.myportfolio.com/hc/en-us

Tarun Saini

Community Manager

Hi

@johna76645166

,

Welcome to the community! Please try turning off the VPN and let us know if that helps.

Regards,

Tarun

johna76645166Author

Participant

Hi - any solution to this? It seems like an issue with Adobe Portfolio?

nickgripton

Inspiring

portfolio questions: https://help.myportfolio.com/hc/en-us/requests/new?ticket_form_id=177168

portfolio faq: https://help.myportfolio.com/hc/en-us

Guess thats a "no" to the solution?

Also seeing 403's on all my portfolio sites with a different VPN.

Needs to be fixed. Potential clients lost, makes me look unprofesional, etc

Before any one says why are you using a VPN? It's actually not about me, but about my potential website viewers (AKA future clients). Or perhaps myself/anyone else are accessing the internet from an untrusted network and would like to protect their privacy...

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded