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Activación de Fuentes (Font) en Creative Cloud

Explorer ,
Sep 12, 2022 Sep 12, 2022

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Recientemente publique un aviso de que tengo problemas con la fuete (Font) Noto Sans  y Minion... Estas fuentes (Font) la uso todos los días en mi trabajo y adobe no la reconoce través de Creative Cloud... (Para Windows no tenemos ningún problema).... Este problema viene desde las dos ultimas actualizaciones de Adobe...  Lo que hago cada ves que tengo problemas es cerrar la aplicación y volver a ejecutarla, inclusive en ocaciones le reinicio la computadora... Recientemente estuve en conversación con uno de los de Adobe, su nombre es (kevin stohlmeyer) El me hizo muchas preguntas sobre si mis programas (software) si estaban actualizados, y mi respuesta es si, inclusive le envié varios screen capture como evidencia de que todas las actualizaciones estaban hechas...

 

 Porvafor, ayuda celestial...

Alguien sabe o tiene solución a este problema?

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Collaboration , File sync

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correct answers 1 Correct answer

Adobe Employee , Sep 12, 2022 Sep 12, 2022

Hi @Angel25677285od3w ,

 

We're sorry to hear that you're having trouble. Based on your screenshot, it seems like there is an issue with the activation of the font. Do you notice the red icon next to the name of your font? Please move your cursor over the red icon to see additional details about the issue. What kind of error do you see?

 

Please check this article and try the steps mentioned in it: https://helpx.adobe.com/fonts/kb/troubleshoot-font-activation.html

 

Let us know if that helps.

 

...

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Adobe Employee ,
Sep 12, 2022 Sep 12, 2022

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Hi @Angel25677285od3w ,

 

We're sorry to hear that you're having trouble. Based on your screenshot, it seems like there is an issue with the activation of the font. Do you notice the red icon next to the name of your font? Please move your cursor over the red icon to see additional details about the issue. What kind of error do you see?

 

Please check this article and try the steps mentioned in it: https://helpx.adobe.com/fonts/kb/troubleshoot-font-activation.html

 

Let us know if that helps.

 

Regards,

Tarun

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Explorer ,
Sep 12, 2022 Sep 12, 2022

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You know, I already found the problem, I went and looked for that red dot and it popped up and I read the message. I had two versions of the font installed, one on my system and at the same time activated on Creative Cloud. I went and removed the fonts on my system and was able to activate all the fonts on Crative Cloud... Thank you, you are the best...

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Adobe Employee ,
Sep 12, 2022 Sep 12, 2022

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We're glad that it worked. Please feel free to reach out to us when you see any issues while using the Adobe Font services.

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Explorer ,
Sep 12, 2022 Sep 12, 2022

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Thank you a thousand times again...

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