Adobe Account Access not working on iPhone 7

Explorer ,
Oct 09, 2021 Oct 09, 2021

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When I come to the Adobe website, I can't seem to use the Adobe Account Access app to move on. I get the attached screen, and that's pretty much where it stops. The hamburger in the upper left brings up a list of options that work. Tapping anywhere else does nothing, not even that little dot at the bottom. (I have no idea what that is for.) But no code shows up, so I use the texting option to get in.

Google and Microsoft access apps work fine. Any ideas? 

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Community Expert ,
Oct 09, 2021 Oct 09, 2021

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Which OS and browser are you using?

 

Nancy O'Shea, Product User & Community Expert
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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Explorer ,
Oct 09, 2021 Oct 09, 2021

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macOS: 11.6, browers Safari or Opera (latest releases)

iOS: 15.0.1

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Explorer ,
Apr 26, 2022 Apr 26, 2022

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LATEST

Now it is macOS 12.2.1, plus Safari and Opera as of today -- but the browser should not matter.

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