Adobe Capture shapes appearing in online library, but not my linked apps

[jeremyy64574288]

this is super frustrating.

I have made a set of shapes with the ios Capture app.

I am logged in with the same details on OSX and the shapes do not appear anywhere. No linked libraries, nothing.

I have a link to the shapes on a web Library, with all the shapes, but for the life of me I cannot find these anywhere in my desktop apps. wtf is going on? Have I missed something?

I've lost a few hours trying to troubleshoot this and am tearing my hair out.

[David__B]

Hey Jeremy,

They should appear in the Library panel within the desktop apps, so long as your have the same Library selected, and everything has synced successfully.

• I'd confirm they appear online in a browser, showing they synced from the iOS device Adobe Creative Cloud
• Then open the Library panel within the desktop products and ensure syncing is turned on (from the bottom right-hand corner of the panel with the Creative Cloud icon there) and that the same Library is selected at the top.

Best,

- Dave